Reviews

This profile includes reviews for Cedar Point's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Cedar Point has 2 locations, listed below.

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  Cedar Point

  One Cedar Point Drive Sandusky, OH 44870-5259

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  Cedar Point

  2001 Cleveland Rd Sandusky, OH 44870-4403

Review Details

• Review fromA. G.

  Date: 02/01/2023

  I bought a Season pass good at ALL Cedar Fair parks. My son qualifies for the pre-k pass - great! I sign him up for one at Carowinds (near our home) and one at Cedar Point. Come January 2023, I go to Carowinds and provide proof of my son and his age via passport. Our Cedar Point trip isn't until mid- August. Cedar Fair / Cedar Point policy demands that I drive my son up there with his passport prior to 8/1 to prove he exists and his age - both of which I have already proven repeatedly at Carowinds already. This is a terrible policy. If I have season pass good at any park, and have already proven my sons age/ID at one of your parks, how can you not honor that? How can you be a company of integrity asking me to drive 16 hours round trip to prove his ID to save me from having to purchase 4 days of tickets for him, when he should be free. Incredibly disappointing. With a company of your size and capability, I expect better.

  Cedar Point

  Date: 02/14/2023

  Cedar Point was able to connect with this guest and resolve her Pre-K Pass inquiry. We are happy to review and answer all guest questions and comments at cedarpoint.com/contact.

  A. G.

  Date: 02/19/2023

  ***** was very personable and gracious and understood my concerns. She kindly fixed my concern quickly. I am grateful for the resolution here once I was able to get in contact with the right person by posting this. Many thanks!!

• Review fromSilvia G

  Date: 07/27/2022

  Paid over $1,500 dollars in season passes for an employee at Knotts Berry Farm by the name of ******* who made me show her proof of my disability plus she walked up to me like getting ready to hit me infront of another manager. One of the security guards later that day told me that he understands my pain because they always have problems with her. My question is, why is she still there? Why is Knotts Berry Farm or Cedar Fair allowing for this individual to treat their customer's this way??? I have wrote a letter and no one has contacted me, they also said they will have a manager call me and up to date no call. This rude employee needs to be disciplined and realize that a percentage of my spending there is part of her paycheck. This employee was patronizing me with her acts and tone of voice when she was harrassing me and threatening me due to my disability. Her selfish and egomaniacal behavior caused too much stress on me and my family. Knotts is a place where families should have fun and built memories especially for our children. ******* lacks of patience and basic compassion and since I have season passes I need for ******* to stop meddling in my bussiness when I visit the park again.