Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Secure Data Recovery Services has 26 locations, listed below.

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  Secure Data Recovery Services

  700 Beta Dr Ste 100 Mayfield Village, OH 44143-2378

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  Secure Data Recovery

  1800 Frankford Ave Philadelphia, PA 19125

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  Secure Data Recovery Services

  101 N Tryon St Ste 600 Charlotte, NC 28246

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  Secure Data Recovery Services

  1400 Preston Road, Suite 320 Plano, TX 75093

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  Secure Data Recovery Services

  9950 Katy Fwy Suite B Houston, TX 77055

Review Details

• Review fromPatty C

  Date: 12/11/2022

  ***************************** was so helpful and calming when I thought I had lost years worth of photos and documents by dropping and breaking my external hard drive. He was in constant communication with me as the data recovery process progressed, and followed up to make sure everything was okay. I can't thank him enough, because now I have a new, more modern hard drive with almost every single file I thought I had lost, recovered.

• Review fromMarianna F

  Date: 12/09/2022

  **** was extremely helpful when my hard drive was corrupted at work. He answered promptly and guided me through the process of how my data will be recovered. I would use this service again thanks to ****.

• Review fromKathy B

  Date: 12/08/2022

  I appreciated the quick and clear communication. The service produced prompt results.

• Review fromMauro L

  Date: 12/08/2022

  One of the best customer service I've ever experienced.
  Eric answered everything I needed to know in such a timely manner.
  I would recommend Secure Data for everyone.

• Review fromAngel F

  Date: 12/06/2022

  ******* made the process very easy. Turnaround time was very quick. I am so happy. They were able to retrieve photos I thought I had lost of my child. Would definitely recommend them.

• Review fromBrian M

  Date: 12/03/2022

  When my NAS failed, I was in a panic. The ** website told me they didn't do data recovery but did provide a list of partners they recommended. I was thrilled to find a Secure Data Recovery location less then 10 miles away. From my first phone call to getting back the recovered data, all went smoothly. The staff was very helpful and the communications clear. I had my recovered data back in a MOST timely fashion. These are good guys

• Review fromRobert S

  Date: 12/01/2022

  After hurricane ***, we had a dead backup drive that had been submerged in sea water for several hours. We had all but given up hope that any data would be recoverable, but Secure Data was able to recover critical files from it! Customer service was excellent too; **** kept us informed of the progress at every stage of the recovery process. Secure Data Recovery Services will be my go-to resource for "lost" data from now on.

• Review fromAndy C

  Date: 11/30/2022

  I found Secure Data Recovery Services online and, after a thorough discussion about our issue, I decided to give them a try. They were very responsive to the questions I had, and I appreciated their approach - there was no fee if they were not able to recover the data I wanted. **** and others kept me informed about the recovery status and the delivered earlier than promised. I hope that we'll not need to use them again, but should we have future data recovery needs, I would definitely entrust them with attempting to recover the data.

• Review fromTim L

  Date: 11/29/2022

  **** was helpful in helping me with my problems. Although Secure Data Recovery was not able to recover data from my broken hard drive - another competitor has already failed so the hard disk is probably broken beyond all help - they gave me a very clear explanation of the reasons why the recovery failed. That helped ease the pain. For those who are looking for data recovery help, Secure Data Recovery is the place to go. No, the price is not cheap. But take it from me, someone who ended up not having to pay because the recovery failed. The money Secure Data Recovery asks for is little compared to the pain of hearing about the failed data recovery. It was not quite like hearing about someone's death, but I did go through all five stages of grief over the lost data. It is hard to understand unless you actually get bad news, and, from the other reviews here, it seems that the vast majority get a successful recovery. I hope Secure Data Recovery is successful in your data recovery too.

• Review fromHarrison W

  Date: 11/16/2022

  From the time I called in to inquire about their services ******* was great at explaining the process and once I became a customer he kept me informed and followed up on everything. I hope I never need their services again but if I do I will be calling ******* at Secure Data Recovery.