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Business Profile

Diagnostic Testing

Genesight Billing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.09/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChristina K

    Date: 06/21/2024

    My husband started having depression and anxiety at the beginning of the year, and had tried I believe 3 different medications before our doctor recommended genesight. No price was mentioned, so we naively believed that it would be covered by insurance, so he did the test. The results came back within a week, and said that there were 2 medications that would work for him, one of which he was on and wasn't working. The next medication that the doctor tried was not the one on the list that said would work, but it did, and he is doing fine now. Like others, we got an EOB for over $5,000, then an actual bill for $330. (Their website states that they will call before they run the test if it will be over $330, which, from reviews that I have read, is the price that everyone gets charged.)

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