Water Treatment Equipment
Leaf Home Water Solutions, LLC.Headquarters
Reviews
This profile includes reviews for Leaf Home Water Solutions, LLC.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 315 Customer Reviews
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Review fromKhrystle I
Date: 05/22/2025
False pretense!!On March 1, 2025 my *********** were interested in getting a water system for our home so we scheduled a a free estimate. We feel that Dabbie (sales ********************* husband came out and gave us a spill of lies. Her initial cost for the system was $20,000, but as we informed her that we werent paying that price, her prices surprisingly continued to drop to $13,295.00. Gabbie, the manager (but Im not sure what her title is). I will say that she is very aggressive and tries to be convincing but we saw through it all. Once we told her that we had other companies that were coming out also, she informed us that she would lock in the price for 2 weeks, if we would give her a $100.00 refundable deposit. She also said that she wouldnt deposit the check but she deposited it the next day. We called her 1 week after to cancel and return our deposit but she has not answered or returned our phone calls. Weve reached out to the customer service via ******** and several telephone calls but the issue still has not been resolved. Ive been informed by both *************** that someone would return our call but no response yet. This company does not stand by their contract. Our experience with this salesperson & the companys customer service department has not been a pleasant one.Review fromR. M.
Date: 05/16/2025
The sales *** was very helpful and the installation was quick and very professional
Leaf Home Water Solutions, LLC.
Date: 05/20/2025
Welcome to the Leaf Home Water Solutions family!R. M.
Date: 05/21/2025
The Leaf Filter Water Solutions installed my filter system May 1st and so far I haven't had any problems. I personally had a skin issue problem which I thought might be caused by the acidity in my well water supply which was 7.6 whatever. i'm anxious to have it rechecked to see what it is now. I cannot actually taste much difference in the taste. The only difference that I have noticed is that the water seems softer and doesn't have the bite (if you can call it that) to it that it had before the filter was installed. The sales *** told me that it might would take a few days to clean out my system. I can't tell you for sure how long it took but no more than one week. I AM VERY SATISIFIED WITH THIS SYSTEM.Review fromJavier N
Date: 05/13/2025
Thus far I would give a one star preferably I would give a zero star to Customer Service. We didnt realize that our water would run out with a tank filter so we wanted information about a tankless filter so we called **************** and they took four days to call us back the first time. They told me they would call back within 24 to 48 hours and have a salesman call me back and I still havent received a call.Leaf Home Water Solutions, LLC.
Date: 05/14/2025
We can't wait to welcome you to the Leaf Home Water Solutions family! Get your free estimate today by following this link leafhomewatersolutions.com/#estimate_form or you can call us at 888-701-5497Review fromCurtis R
Date: 05/11/2025
Initial install was horrible. Had to get another tech to change the piping as the original was a disaster waiting to happen. Been trying to get an owner's manual for the system as the original installers did not leave one, to no avail. Someone was supposed to come out and check the water to make sure it's working within ************************************** yet. It's been 6 or 7 months since install.Leaf Home Water Solutions, LLC.
Date: 05/13/2025
We certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 888-320-5497, or email us at [email protected].Review fromCharles C
Date: 05/10/2025
I was happy with the entire process. From start to finish everything professional if I had any questions they were answered immediately ****** was experienced courteous, and attentive to all my questions . He asked me did I have any questions. At that time I didnt so he went right to work after everything was done he gave me the rundown on what to do, when to do, and how to do it.Leaf Home Water Solutions, LLC.
Date: 05/13/2025
Thank you for choosing Leaf Home Water Solutions for your home!Review fromDavid G
Date: 05/09/2025
Salesperson was very knowledgeable and made the whole process very simple. Total price was way less than the competition! Installed the next day and amazed at the quality of water from where we started! Highly recommend Leaf Home Water Solutions.Leaf Home Water Solutions, LLC.
Date: 05/12/2025
Welcome to the Leaf Home Water Solutions family!Review fromDawn C
Date: 05/02/2025
Very satisfied with this product! Salesman was very knowledgeable, Installation went smooth, pricing was good. Our new water system works amazing!Leaf Home Water Solutions, LLC.
Date: 05/05/2025
Thank you for choosing Leaf Home Water Solutions for your home!Review fromSharlotte J
Date: 04/30/2025
I wish I can give less than 1 star. It has been a year and our water still smells like swamp water, taste awful, every bathroom sink, bathtub, toilet, and washing machine is orange. We paid more than $5K this system has not worked properly since day one. Let's start that we paid for a whole house treatment system that we did not get. Leaf Water told us that it was our "the homeowners" responsibility to know that all our pipes were not piped to the softener. They say they are not plumbers and do not check to ensure the piping is correct before install. Therefore, it is our responsibility to pipe our kitchen and downstairs bathroom to the softener. We were told we needed to replace the water heater because the anode rods were bad. So we replaced the water heater. They drew a sample of our water to test it. We waited 10 days only to be told that if the water above the line is black means there is bacteria in the water so we need to shock our well. So we chlorinated our well. They could not provide any information what bacteria was tested in water. We were told we needed to replace our filters more than 1 time per year. We agreed. When you call, you can never speak with anyone immediately. You must make multiple calls only to get a return call 5 days later from the last time you called. They refuse to give their legal department information. They refuse to provide the CEO information. They sold us a system that is not working and they are refusing to figure out the problem. We are buying 5 bags of salt every month. They will not acknowledge the system is not working properly. All the repair expenses just keep getting put off on us. They literally tried to say we have never called about a problem in the past. I have all my phone logs where I have called. I am tired of continuing to pay out of pocket for a service we are not getting. We now have health issues because of bacteria in our water. They are the WORST company . I will NEVER refer them to anyone.Leaf Home Water Solutions, LLC.
Date: 05/01/2025
Thank you for bringing this to our attention. It looks like our support team is currently working on a resolution for you. We appreciate your continued patience and cooperation. If new details arise, please email us at **********************************Review fromMichael S
Date: 04/28/2025
Worst company you could deal with! They sold me a 6k system which never worked! Spent a year with them coming to check the system and refusing to fix it unless I spent another 11k. My water is brown and un drinkable!Leaf Home Water Solutions, LLC.
Date: 04/30/2025
Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you'd like to speak to a member of our team, please give them a call at ************, or email us at ************************************************************Review fromEileen D
Date: 04/28/2025
Very good whole house system .Water was clean clear and taste good. Removed hardness and bacteria . Great value for the money. Sales person was very informative and not pushy. This system works better than a much more expensive it *********** far so good.Leaf Home Water Solutions, LLC.
Date: 04/29/2025
Thank you for choosing Leaf Home Water Solutions for your home!
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