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Business Profile

Car Window Tinting

Gotta Have Tint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tyasia H

    Date: 05/02/2024

    My family & I have been customers of Mike for years. My recent experience left me dissatisfied. I brought my new vehicle to Mike for tinting on April 25. I noticed a line in the tint when I picked up my car & messaged him right away to which he replied it was due to baby shampoo & it would dry out in a week. April 30, the line had gotten bigger & I asked him to take a look, he claimed the crack was already in the windshield. He never mentioned the crack when I initially sent him a pic of the front windshield & asked him about it. I purchased the vehicle 2 days prior to taking it to Mike, I never noticed a visible crack. I wouldn’t spent the money to get my windshield tinted if there was a crack/damage. Not once was I notified about a crack or even the risk of tinting a cracked window & the damage it could cause. I highly doubt the crack was there but had Mike notified me in advance to let me know there was a crack & risks involved with tinting a cracked window, I would have asked him not to do it. When I mentioned that to him, his response was it’s not his job to inform customers of such issues. He tinted the window knowing it was “damaged” & took my money, even though there was no visible damage at drop off. He was very rude & unprofessional in his response & refused to take accountability for the damaged caused to my windshield. I’m now stuck paying for a new windshield & tint.Please beware this business only accepts cash/cash app payments making it difficult to get a refund for poor services. They don’t provide receipts/paperwork for lifetime warranties, casting doubts on credibility. This lack of transparency raises red flags about the business practices & customer service quality. I was left feeling cheated & disappointed by Mike's lack of customer service & lack of professionalism. I won’t be recommending his business to anyone. Please take your business to a reputable company that actually cares about the quality of their work & their customers experience.

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