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Business Profile

Trampolines

Get Air Columbus

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Get Air Columbus's headquarters and its corporate-owned locations. To view all corporate locations, see

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Get Air Columbus has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Samantha P

      Date: 08/15/2024

      Me, my kids and nephew bought tickets for 12-2pm. We drove 30+ minutes and the manager shut the door in my face twice. They had a private party from 12:30-2:30. The first thing she said is if you bought off Groupon I cant help you. We didnt. We bought from getair.com. I ordered tickets on getair.com from 12-2pm with no issue. I had 5 people meeting me there at that spot, some who also purchased through the website with no issue. The manager/owner was not apologetic at all and was very rude to me and my kids. She gave us a hard time for reimbursement but said I can call corporate for a refund but her location is franchise so corporate wont be able to help me. ??Then, we drove 25 minutes to the closet trampoline park and had the best experience at ******** in ******. Needless to say, we will not be back to GetAir and will not recommend.

    • Heather M

      Date: 06/25/2023

      Booked a reservation for 8/19/23 just last week. Due to a family conflict, I asked politely if the $120 deposit could be refunded. I was told no as it’s against their policy. I understand that’s their policy but the reservation hasn’t even been booked for a week and it’s well enough in advance, that I think there should be some sort or leniency regarding $120. At least half. We will keep the reservation and somehow make things work but won’t be back here again, and will not recommend this place to anyone ever.

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