Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fulfillment Services

James and James Fulfilment

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fulfillment Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDylan D

    Date: 12/29/2023

    They remove all negative reviews. So you are not actually seeing what people think, it’s only fake reviews. They also have terrible customer service. Been trying to get a hold of them for 35 days now for either a refund or a replacement and I get no answer after spending $140. Almost makes me wonder if it’s fraud.
  • Review fromLen S

    Date: 08/15/2023

    I purchased a 6 bottle case of Morocco Gold Olive oil from Amazon and this company only sent me 1 bottle for a cost of $143.
    The original box the olive oil came in from Morocco Gold was opened and retapped/ resealed by the James and James Company.
    On the Morocco Gold box it states 6 bottles for the price of 5!!! Still sent only one bottle.
    Called company via Amazon and myself with No answer and no response.
    This is bad and shady business!!!
    Beware of this company.
    Absolutely TERRIBLE!!
  • Review fromIan M

    Date: 07/06/2023

    Terrible company. Their $90 pendant was a cheap piece of metal. When I sent it back for a refund they only offered me store credit and said they hadn’t received the package even though my tracking said it was delivered. When I opened a case with PayPal and threatened to escalate it, they only offered me a refund if I canceled the case. Never shop here!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.