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About

About This Business

AES Ohio is the principal subsidiary of DPL Inc. (DPL), a regional energy provider and an AES company. AES Ohio, a regulated electric utility, provides service to customers in West Central Ohio.

BBB Accredited Since: 1/6/1925

Years in Business: 114

Products and Services

AES Ohio's automated phone system is available 24/7 for convenient self-service. Customer service agents are available Monday through Friday 8:00 AM to 5:00 PM excluding holidays.

Residential Customer Service: 800-433-8500

Business Solutions Center: 800-253-5801

Report an Outage: 877-4OUTAGE (877-468-8243); available 24/7

TTY-TTD: 800-750-0750

Business Details

BBB File Opened:
3/23/1911
Business Started:
3/23/1911
Business Started Locally:
3/23/1911
Business Incorporated:
3/23/1911
Type of Entity:
Corporation
Alternate Names:
Dayton Power and Light Company
Dayton Power & Light, Inc.
Business Management:
Ms. Kristina Lund, President/CEO
Ms. Mary Ann Kabel, Director of Communications
Mr. Dereck Mobley, Customer Experience Lead

Additional Contact Information

Principal Contacts
Ms. Kristina Lund, President/CEO
Customer Contacts
Ms. Mary Ann Kabel, Director of Communications
Mr. Dereck Mobley, Customer Experience Lead
Additional Phone Numbers
Other Phone: (800) 253-5801
Other Phone: (877) 468-8243
Other Phone: (937) 331-3900
Other Phone: (800) 424-5578
Social Media
Facebook
Instagram

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Roshanak D

    "In the past year and a half, I have lost power multiple times. I don’t ever recall losing power or having an outage as much as I have with AES." ... Read full review

  • Frederick F

    "So based on all these bad reviews, im about to be screwed. Asking for notarized documents just to get power on before i move in?" ... Read full review

  • Elden P

    "Iv called and called to get my power turned on at my new apartment and nobody has came out to do it, it’s been a week"

View all Reviews

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