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Business Profile

Womens Clothing

Express

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

About

Important information

  • Additional Info:

    Express is a specialty apparel and accessories retailer of women's and men's merchandise.

    This business receives a high volume of complaints. Consistent with national BBB policy, effective 12/13/19, BBB is publishing the details (text) of a representative sample (25%) of complaints online. All complaints count in the number of complaints.

About This Business

 Express is a specialty apparel and accessories retailer of women’s and men’s merchandise, targeting the 20 to 30 year-old customer.

Years in Business: 45

Products and Services

 Express is a specialty apparel and accessories retailer of women’s and men’s merchandise, targeting the 20 to 30 year-old customer.

Business Details

BBB File Opened:
1/1/1966
Business Started:
1/1/1980
Business Started Locally:
5/1/2010
Alternate Names:
UpWest
Express, Inc.
Express Fashion Operations LLC
Express Factory Outlet Store
Express Men
Business Management:
Ms. Darnella Coleman, Customer Experience Manager
Mr. Tim Baxter, CEO

Additional Contact Information

Principal Contacts
Ms. Darnella Coleman, Customer Experience Manager
Mr. Tim Baxter, CEO
Customer Contacts
Ms. Darnella Coleman, Customer Experience Manager
Additional Email Addresses
Primary: Email this Business

Additional Information

Latest Reviews

  • Jackson B

    "My recommendation is DO NOT BUY from Express Stores any more. I recently placed an online order and received TERRIBLE customer service." ... Read full review

  • Felicia S

    "Due to their bankruptcy, stores are closing left and right without warning. I ordered online and received an item that didnt fit me." ... Read full review

  • Joy M

    "Placed an online order and got it a full week laternot ideal, but fine. Two of the items didnt work out, so I chose the Return to Store option, thinking I could exchange or browse alternatives." ... Read full review

View all Reviews

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