Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Residential Painter

L&M Professional Hands, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential Painter.

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlannah H

    Date: 06/11/2024

    Save yourself the headache and do not use this business. Overall work is adequate but working with this business is a nightmare, everything will be your fault and they will treat you without respect or kindness. We did two full bathroom remodels and opened a new hallway on our second floor. They damaged several other areas of our home, left doors open after leaving the site, nickle and dimed us at every turn, had poor communication throughout the process. Anytime we had a question or concern they would blow it out of proportion, blame us, try to charge more, or just blow us off completely.
    Timelines are vague and contracts/invoices are not brought in time prior to starting work, invoices are vague and include a lot to be "determined later". When trying to discuss compensation for damage to other areas of the home we were threatened with multiple lawsuits and liens prior to open discussion on the issue.
    This was our first contractor experience and we unfortunately had to learn a lot the hard way. They seem nice at first, but be very skeptical before letting them work on your project.
  • Review fromSara M

    Date: 06/06/2023

    I hired L&M Professional Hands remodel a condo that I was renting and got trashed by tenants. Marco was very quick in responding and starting project getting it cleaned and ready for sale date I had planned. He was very professional and left condo super ready for new owners to move in after all I had been through with tenants he gave me peace and had condo ready for sale. I was able to get multiple offers and got it sold very quickly thanks to the details of flooring, kitchen cabinets appliances and paint Marco chose for the condo. I highly recommend him for any project.
  • Review fromArvil P

    Date: 03/02/2023

    After promising to remodel my master bathroom in 7-10 days, it actually took 3 months and leaks in my basement ceiling ,they left. the grout is all cracked, rust dripping down the walls and my shower doors are falling apart and crooked. Every time we use the shower, we have to wipe the floor from them leaking. They agreed to come back and fix the problems for another $4000.00. Awful Awful company. Would definitly not recommend to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.