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          Business Profile

          Insurance Companies

          State Auto Insurance Companies
          Visit Website(833) 724-3577
          See Hours
          Operating Hours
          Monday8:00 AM - 7:00 PM
          Tuesday8:00 AM - 7:00 PM
          Wednesday8:00 AM - 7:00 PM
          Thursday8:00 AM - 7:00 PM
          Friday8:00 AM - 7:00 PM
          SaturdayClosed
          SundayClosed

          About

          Important information

          • Additional Info:

            Currently, the BBB office in Columbus OH manages a BBB Accredited Business single headquarters multi-location report concerning State Auto BBB Accredited since 1941 at this link https://www.bbb.org/us/oh/columbus/profile/insurance-companies/state-auto-insurance-companies-0302-2994 , and currently, the BBB office in Boston/Marlborough MA manages a BBB Accredited Business single headquarters multi-location report concerning Liberty Mutual BBB Accredited since 1931 at this link
            https://www.bbb.org/us/ma/boston/profile/insurance-companies/liberty-mutual-group-0021-89 . The business reported on March 1, 2022, that Liberty Mutual had completed its acquisition of State Auto, but that the two are continuing to operate as separate businesses for a period of time in 2022 per the press releases at these links https://www.stateauto.com/content/state-auto-acquired-liberty-mutual-insurance and https://www.libertymutualgroup.com/about-lm/news/articles/liberty-mutual-insurance-completes-acquisition-state-auto-group

          About This Business

          Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety.  "Helping people live safer, more secure lives" since 1912.

          Products and Services

          Car Insurance, Motorcycle Insurance, Personal Liability Protection, Homeowners Insurance, Renters Insurance, Condominium Insurance, Personal Liability Protection, Flood Insurance, Identity Fraud Expense Coverage, Commercial Insurance

          Photos and Videos

          Business Details

          BBB File Opened:
          7/1/1941
          Business Started:
          1/1/1912
          Business Incorporated:
          11/28/2001
          Type of Entity:
          Corporation
          Alternate Names:
          State Automobile Mutual Insurance Company
          Meridian Insurance Group Inc.
          Meridian Security Insurance Company
          Patrons Mutual Insurance Company of Connecticut
          Rockhill Insurance Company
          Risk Evaluation and Design LLC
          RTW Inc.
          State Auto Insurance Companies Corporate Headquarters & Regional Branch & Claims Service Offices
          State Auto
          State Auto Insurance
          State Auto Financial Corp
          State Auto Property & Casualty Ins. Co.
          Milbank Insurance Co.
          Farmers Casualty Ins. Co.
          Business Management:
          Mr. Kyle Anderson, Assistant Vice President
          Mr. Steven E. English, Vice President/CFO
          Mr. Michael E LaRocco, CEO
          Ms. Melissa Centers, General Counsel
          Mr. Joseph Marinelli, Care Director
          Ms. Kim Garland, President
          Ms. Lori M. Siegworth, VP, Chief Strategy & Organization Effectiveness
          Number of Employees:
          45000

          Additional Contact Information

          Principal Contacts
          Mr. Michael E LaRocco, CEO
          Ms. Melissa Centers, General Counsel
          Ms. Kim Garland, President
          Customer Contacts
          Mr. Steven E. English, Vice President/CFO
          Mr. Michael E LaRocco, CEO
          Ms. Betsy Ward, Compliance Specialist
          Ms. Heather Lane, Customer Relations Manager
          Mr. Joseph Marinelli, Care Director

          Licensing information

          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

          • The company states that they are licensed to operate in all 50 states, the District of Columbia, Puerto Rico and all provinces in Canada. The company states that their insurance offerings and services comply with each state’s regulations.

          Additional Information

          Referral Assistance
          Ohio Department of Insurance
          50 W. Town St. Third Floor - Suite 300
          Columbus OH 43215
          Phone Number: 800-686-1526
          http://www.insurance.ohio.gov
          Program Participation
          BBB Community Patrons
          BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

          BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
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          Insurance Companies

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