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Suncraft Corporation, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.82

Average of 13 Customer Reviews

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Review Details

  • Jill P

    Date: 12/08/2022

    Oh my god…If I only did more research/ The owner Jeff whines horribly like my 2 year old grandson and constantly interrupted me, the customer, when I spoke. Final step… Today, after 2 emails sent during the week asking about gutters *with no reply*, I had no choice but to call. Office boy Jim whined…. that he called the gutter guy but hasn’t heard back. I hate whiners. I hate whiney men. I hate whiney men who look at contracts with more passion than the job. They expected $$$ at each step which I contractually provided YET I don’t get the same courtesy When it comes to communication. These people really **** and it comes from the top with Jeff.

    Suncraft Corporation, Inc.

    Date: 01/03/2023

    Thank you for your review! We hope you are enjoying your beautiful porch.

  • Kimberly L

    Date: 09/19/2022

    I have had a very stressful experience dealing with Suncraft. I understand that there have been issues getting products but my review is mainly about the rudeness I experienced with **** on 2 occassions. He seems angry when I asked about the warranty. In addition, the window panels on the doors keep falling out. There is also a panel on one window that keeps coming out. The guys who came out to install were very courteous, pleasant and seem to be hard working. **** is only concerned about getting final payment. There are a few companies locally who install these patio windows and some of my neighbors used " Sunscapes" and there's patio windows are better quality and GLASS. I made an error in assuming the lower windows would be glass because that is what Sunscapes provided to some of my neighbors- **** told me that no company puts in glass, only vinyl- this is my error for not asking enough questions.. But **** said " you need to read your contract". **** has been extremely rude to me. There are many in this development who will be putting in windows in their patios and I will be sure to put a review on TownSquare also, recommending not to use Suncraft Corporation.

    Suncraft Corporation, Inc.

    Date: 09/23/2022

    Dear Ms. ***** A new door has been ordered. We apologize for the inconvenience. We will contact you just as soon as the new door arrives. Have a wonderful day!

    Suncraft Corporation, Inc.

    Date: 09/23/2022

    Dear Ms. ***** A new door has been ordered. We apologize for the inconvenience. We will contact you just as soon as the new door arrives. Have a wonderful day!

  • Virginia W

    Date: 07/22/2022

    SunCraft did a wonderful job constructing our new deck! Their team was polite, effecient and very, very hard working - we found the entire process easy and no effort - as they took care of everything! We are very happy we chose them and we love our new deck!

Suncraft Corporation, Inc. is BBB Accredited.

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