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Business Profile

Bus Lines

COTA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bus Lines.

About

About This Business

The Central Ohio Transit Authority (COTA) is a public transit agency serving the Columbus metropolitan area, headquartered in Columbus, Ohio. It operates fixed-route buses, bus rapid transit, microtransit, and paratransit services. 

Years in Business: 162

Business Details

BBB File Opened:
7/12/2002
Business Started:
1/1/1863
Alternate Names:
COTA Mainstream/Paratransit
Central Ohio Transit Authority
COTA Project Mainstream
Business Management:
Ms. Terri Elder, Customer Service Manager
Ms. Joanna M. Pinkerton, President/CEO

Additional Contact Information

Principal Contacts
Ms. Terri Elder, Customer Service Manager
Customer Contacts
Ms. Terri Elder, Customer Service Manager
Fax numbers
Primary Fax: (614) 275-5933
Additional Phone Numbers
Other Phone: (614) 228-1776
Social Media
LinkedIn

Additional Information

Latest Reviews

  • Edward C

    "## Key Takeaways - **COTA** has failed to provide the discounted fare I am entitled to after my smart card was stolen.- The **Transit app** on Android has been unhelpful in resolving issues with adding funds to my smart card." ... Read full review

  • Pamela `

    "I think COTA and It's MAINSTREAM SERVICE has gone into the crapper." ... Read full review

View all Reviews

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