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Business Profile

Bank

Bank of America

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bank.

About

Important information

  • Additional Info:
    According to information released Dec. 30, 2008 by the Ohio Attorney General's Office:Under an agreement filed in Cuyahoga County Court of Common Pleas, Ohio will receive $4.39 million dollars as its share of a $150 million dollar nationwide settlement with Countrywide. Approximately 8,000 Ohio homeowners will be eligible for loan modifications and another 4,000 Ohioans will be eligible for foreclosure relief payments.Countrywide customers in Ohio are urged to watch their mail for a letter that will notify them of their options under the terms of the settlement. Eligible subprime borrowers will be offered loan modification options designed to make monthly payments more affordable. Those options will include a freeze or reduction in interest rates, conversion to a fixed rate loan, and a reduction in the principal balance. Eligible borrowers who experienced a foreclosure sale will be offered foreclosure relief payments estimated to be between $500 and $1,500 dollars. Ohio's $4.39 million settlement includes $1 million that will be dedicated to foreclosure prevention efforts. The Ohio Attorney General's Office will distribute the money after posting criteria on its website, www.ag4ohio , and reviewing written proposals. The Ohio Attorney General's Office expects to have those criteria posted and available on the website no later than February 1, 2009. Bank of America acquired Countrywide Financial on July 1, 2008. Bank of America has agreed to fully support and fulfill the terms of the agreement announced Dec. 30, 2008.Countrywide customers in Ohio who want more information are encouraged to call the Countrywide toll-free number 1-800-669-6607. Additional information on the Countrywide settlement is also available on the Ohio Attorney Generals Office website, www.ag.state.oh.us. Other BBB Information:This BBB in Columbus Ohio does not process complaints concerning this company.According to the information we have at this time, all complaints brought to the attention of the BBB system nationwide concerning this company, including locations and operations in Central Ohio, are processed by the BBB of the Tri-Counties in Santa Barbara, CA, directly with the company's corporate offices in California. For a complete BBB report please contact: BBB of the Tri-CountiesWWW: http://www.santabarbara.bbb.orgEmail: [email protected]: (805)963-8657Fax: (805)962-8557PO Box 129Santa Barbara, CA 93102

About This Business

Years in Business: 77

Business Details

BBB File Opened:
11/7/1990
Business Started:
1/1/1948
Business Incorporated:
7/31/1998
Type of Entity:
Corporation
Alternate Names:
MBNA America
Bank of America Mortgage
Bank of America Auto Leasing
Bank of America - Credit Card Issues
FIA Card Services
Fidelity Platinum Plus
First Union Credit Card
Wachovia Bank Visa
Bank of America Investment Services, Inc.
Prime Solutions Real Estate Loans (No Longer name for this file)
Business Management:
Gail Shelley
Mr. Ken Lewis, Chairman And Ceo
Mr. Daniel Whitehead, Business Relations Coordinator
Karen Mitchell, Vice President
Georgann Steele, Business Relations Director
Number of Employees:
32767

Additional Contact Information

Principal Contacts
Mr. Ken Lewis, Chairman And Ceo
Mr. Daniel Whitehead, Business Relations Coordinator
Georgann Steele, Business Relations Director
Customer Contacts
Mr. Daniel Whitehead, Business Relations Coordinator
Fax numbers
Primary Fax: (805) 520-5032
Other Fax: (704) 387-1868
Other Fax: (813) 805-1937
Other Fax: (508) 770-7720
Other Fax: (704) 386-1709
Other Fax: (704) 386-4578
Other Fax: (330) 920-1512
Other Fax: (614) 459-2858
Other Fax: (614) 471-7257
Additional Phone Numbers
Other Phone: (614) 781-3434
Other Phone: (614) 921-0237
Other Phone: (614) 471-8010
Other Phone: (818) 225-3000
Other Phone: (800) 556-9568
Other Phone: (800) 669-6607
Other Phone: (800) 871-1756
Other Phone: (800) 231-5193
Other Phone: (800) 669-6085
Other Phone: (805) 577-3463
Other Phone: (805) 520-5177
Other Phone: (214) 608-6019
Other Phone: (800) 614-3586
Other Phone: (818) 225-4028
Other Phone: (818) 345-3305
Other Phone: (626) 669-6607
Other Phone: (805) 578-6321
Other Phone: (214) 346-3171
Other Phone: (800) 669-4575
Other Phone: (800) 669-0102
Other Phone: (909) 425-8120
Other Phone: (805) 520-5100
Other Phone: (626) 431-2555
Other Phone: (800) 669-6093
Other Phone: (800) 501-6372
Other Phone: (800) 300-3039
Other Phone: (800) 944-0404
Other Phone: (800) 552-7203
Other Phone: (800) 529-8804
Other Phone: (800) 284-8491
Other Phone: (800) 682-9005
Other Phone: (877) 546-8205
Other Phone: (704) 386-1845
Other Phone: (704) 341-1062
Other Phone: (704) 386-1293
Other Phone: (704) 386-1688
Other Phone: (704) 386-3980
Other Phone: (704) 386-4771
Other Phone: (704) 386-5000
Other Phone: (704) 386-5117
Other Phone: (704) 386-5305
Other Phone: (704) 386-5315
Other Phone: (704) 386-5326
Other Phone: (704) 386-5338
Other Phone: (704) 386-5346
Other Phone: (704) 386-5351
Other Phone: (704) 386-5433
Other Phone: (704) 386-5716
Other Phone: (704) 386-5865
Other Phone: (704) 386-5871
Other Phone: (704) 386-6167
Other Phone: (704) 386-6188
Other Phone: (704) 386-6500
Other Phone: (704) 386-6825
Other Phone: (704) 386-7225
Other Phone: (704) 386-8100
Other Phone: (704) 386-7653
Other Phone: (704) 386-8251
Other Phone: (704) 386-8261
Other Phone: (704) 386-8513
Other Phone: (704) 386-8912
Other Phone: (704) 386-8916
Other Phone: (704) 388-5171
Other Phone: (704) 388-7994
Other Phone: (704) 395-1943
Other Phone: (704) 442-7012
Other Phone: (704) 510-5991
Other Phone: (704) 814-4890
Other Phone: (704) 895-6226
Other Phone: (704) 896-0100
Other Phone: (704) 921-3707
Other Phone: (757) 677-4443
Other Phone: (800) 333-6262
Other Phone: (800) 444-4302
Other Phone: (803) 831-7033
Other Phone: (813) 805-1305
Other Phone: (813) 805-1958
Other Phone: (215) 657-4000
Other Phone: (508) 770-7122
Other Phone: (215) 444-7912
Other Phone: (800) 492-2500
Other Phone: (610) 956-0600
Other Phone: (800) 432-1000
Other Phone: (800) 641-3586
Other Phone: (800) 871-3431
Other Phone: (440) 572-7311
Other Phone: (330) 920-1117
Other Phone: (800) 643-2074
Other Phone: (800) 653-2465
Other Phone: (800) 655-1491
Other Phone: (800) 770-6459

Additional Information

Other Resources
Division of Financial Institutions
77 S High St 21ST Fl
Columbus OH 43215
Phone Number: 614-728-8400
http://www.com.ohio.gov/fiin/
[email protected]

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