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Business Profile

Auto Rentals and Leasing

Enterprise Rent-A-Car

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 12 complaint(s) filed against business
  • 69 complaint(s) filed against business that were not resolved
  • 4036 complaint(s) filed against business
  • Length of time business has taken to respond to complaint(s)

Service Area

  • Clark County, OH
  • Delaware County, OH
  • Franklin County, OH
  • Greene County, OH
  • Licking County, OH
  • Marion County, OH
  • Miami County, OH
  • Montgomery County, OH
  • Muskingum County, OH
  • Ross County, OH
  • Stark County, OH

Alert Details

This business has 1 alert.

Alert

According to information we have this time, complaints  involving all Central Ohio locations of Enterprise Rent-A-Car are processed by the BBB office in Cincinnati.


The BBB office in Cincinnati contacts a regional office for the business located in Southwest Ohio.


The BBB office in Cincinnati publicly reports a BBB rating and complaint details concerning Enterprise Rent A Car, in its Business Profile available at 


http://www.bbb.org/cincinnati/business-reviews/auto-renting-and-leasing/enterprise-rent-a-car-in-cincinnati-oh-6003508 


For assistance with complaints concerning Enterprise Rent A Car locations in Central OH, please:


     - Follow the steps at this link online https://www.bbb.org/cincinnati/consumer/qualify/6003508


     -  Or directly contact the BBB Office in Cincinnati at:


          BBB Cincinnati
          1 E. 4th Street, Suite 600
          Cincinnati, OH 45202
          Email: [email protected]
          p: (513) 421-3015
          f: (513) 621-0907

Other separate BBB ratings and profiles and ratings concerning other regional offices of the business are available by searching at https://www.bbb.org/en/us


A separate BBB rating and profile are also published on the parent company headquarters Enterprise Holdings in St. Louis, MO which is available at this link


https://www.bbb.org/stlouis/business-reviews/auto-renting-and-leasing/enterprise-holdings-inc-in-saint-louis-mo-310006444

For assistance with complaints concerning Enterprise Holdings please:


- Follow the steps at this link online https://www.bbb.org/stlouis/consumer/qualify/310006444


     -  Or directly contact the BBB Office in St. Louis at:


          BBB of Eastern & Southwest Missouri & Southern Illinois
          211 N. Broadway, Ste 2060
          St. Louis, MO 63102
          Email: [email protected]
          p: (314) 645-3300

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