Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Cincinnati Bell provides integrated communications solutions, including local and long distance voice, data, high-speed Internet, and video entertainment services to customers in Ohio, Kentucky and Indiana. Cincinnati Bell also offers business services including cloud communications, internet connectivity, mobile marketing and Wi-Fi solutions.

CBTS, a wholly owned subsidiary of Cincinnati Bell, offers enterprise businesses end-to-end communications and IT solutions. 

BBB Accredited Since: 9/1/1928

Years in Business: 152

Business Details

Local BBB:
BBB Cincinnati
BBB File Opened:
1/1/1928
Business Started:
7/5/1873
Business Incorporated:
7/5/1873
Type of Entity:
Corporation
Alternate Names:
Cincinnati Bell Wireless
Business Management:
Ms. Tara L. Khoury, Sr. VP/Chief Marketing Officer
Mr. Greg Wheeler, Market President
Mr. Leigh R Fox, President/CEO
Ms. Lynn Wentworth, Board Chairperson
Jason Praeter, Division President
Mr. Joshua T Duckworth, CFO
Ms. Christi Cornette, Chief Administrative Officer
Mr. Kevin J. Murray, Senior Vice President
Ron Beerman, Network Manager
Mary E Talbott, Chief Legal Officer
Suzi Maratta, Comptroller
Number of Employees:
2928

Additional Contact Information

Principal Contacts
Mr. Leigh R Fox, President/CEO
Fax numbers
Primary Fax: (513) 397-7395
Other Fax: (859) 291-5028
Additional Phone Numbers
Other Phone: (513) 565-2210
Other Phone: (513) 397-5775
Other Phone: (513) 936-5700
Other Phone: (513) 705-6799
Other Phone: (513) 566-5050
Other Phone: (513) 979-5200
Other Phone: (513) 943-4301
Other Phone: (513) 741-5600
Other Phone: (513) 612-5300
Other Phone: (513) 347-5900
Other Phone: (513) 398-3258
Other Phone: (513) 565-3154
Other Phone: (513) 397-7683
Other Phone: (513) 565-2070
Other Phone: (513) 759-2628
Other Phone: (513) 565-6005
Other Phone: (513) 858-2030
Other Phone: (859) 372-5300
Other Phone: (877) 339-5503
Other Phone: (513) 981-2699
Additional Websites
cbts.com
altafiber.com/
Social Media
YouTube
LinkedIn

Additional Information

Other Resources
Public Utilities Commission of Ohio
180 E. Broad St.
Columbus OH 43215
Phone Number: 800-686-7826
Fax Number: (614) 752-8351
http://www.puco.ohio.gov/

Latest Reviews

  • Kristen B

    "If I could give zero stars I would . It started when we tried to switch the service into my name and instead of initially saying that a lease switchover would be the only way to have continuity of service at the address." ... Read full review

  • Mark K

    "Constantly receiving only about 90MB download speed when promised over a gig. They explained it started out over a gig but once it makes it to my house its slower and its the fastest it will get." ... Read full review

  • Farhan K

    "Ive had an awful experience with altafiber and unfortunately, I cannot recommend them to anyone. From the start, they made promises they didnt keep, and it feels like theyre running a scam buyers beware." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.