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Business Profile

Heating and Air Conditioning

HELP Plumbing, Heating, Cooling, and Drains
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.89

Average of 489 Customer Reviews

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Review Details

  • Cathy P

    Date: 03/14/2025

    Awesome technician and service. Always shows up with a great attitude

  • Lynn J

    Date: 01/20/2025

    Last week we knew our heating system was off. Help came out late early evening. Stayed 2 1/2 hours just to charge us $710.00 for a $50.00 ( as quoted by our NEW HVAC repair man), pressure switch plus all these other red flags in our system. Well a week later we are having the same issue!!! We were bombarded and pushed into joining their, "club", to save us $. It was a scam and we felt because we were vunerable....no heat, that we were taken advantage of. I reached out to management and also got a *** text to try to smooth out our poor experience. They were not transparent on the part cost when I specifically ask their wholesale cost to them., It could have been fixed in less than 30", and it cost them any further business in the future... as well as a new HVAC system when and if needed. Why do they need to take advantage of good Americans??? I would not recommend this company to anyone!! Maybe at one point the mission of this company was to SERVE the Cincinnati area....but, obviously it's about screwing us all instead! So very disappointed in this FAMILY RUN Company!!! Fell free to contact me anytime about my personal experience with this SO Called Company that DOES IT ALL!!

  • Glenn D

    Date: 11/21/2024

    Jake C**** from 333 HELP came out for my annual plumbing inspection and updates that I should consider making and was very transparent with the immediacy of the needs and next steps. I'm happy with the professional interaction and works recommend this company to family and friends

  • Jerry J

    Date: 11/19/2024

    Jason provided excellent, professional service. He was friendly, knowledgeable and business oriented. It was a pleasant experience.

  • Cheryl T

    Date: 11/19/2024

    Bryan R****** was the plumber who took care of us. He was very friendly and knowledgeable. He took the time to explain everything to me. Would definitely recommend him for any of your plumbing needs.

  • Carl S

    Date: 11/19/2024

    Michael our plumber was thorough and knowledgeable. He was attentive and answered all my questions.

  • Kirk N

    Date: 11/19/2024

    Josh did an excellent job. Informed me of everything that was being done for the insulation job. Very detail oriented. He removed some items from the attic for us that we had failed to remove. Very professional and friendly. Highly recommend Josh.

  • Bonita M

    Date: 11/18/2024

    I’m very impressed with Jason’s knowledge and expertise in evaluating our HVAC system. He was friendly and I’d be happy to have him as our service technician for all our HVAC needs. Great job Jason, thank you. ??????????

  • Bill I

    Date: 11/13/2024

    This is my second experience with Brandon and upgrading some electrical work in my home. He conducts himself professionally. He comes in, talks to you about what you want, looks over what is there and speaks with you about how to turn it into a positive experience. When I am ready for the next phase of my home remodel, Brandon will be my first call for my electrical requirements.

  • Mark M

    Date: 11/12/2024

    Josh was courteous and efficient in servicing our HVAC. He explained his findings and answered my questions.

HELP Plumbing, Heating, Cooling, and Drains is BBB Accredited.

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