Reviews

This profile includes reviews for Cincy Gutter Boys's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Cincy Gutter Boys

  4014 Colerain Ave Cincinnati, OH 45223-2520

  
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  Cincy Gutter Boys

  700 W Pete Rose Way Cincinnati, OH 45203-1892

  

Review Details

• Review fromYvonne T

  Date: 04/10/2025

  In October 2024, I trusted Cincy Gutter Boys to install new gutters on my home for $1,900. I paid a $500 deposit and agreed to make monthly payments. I genuinely believed I was hiring a reputable company — but I could not have been more wrong.
  Within just a few months, water started leaking into my first-floor bedroom during every rainfall. The water damage is right behind the gutter line where their work was done. Now my ceiling and wall are ruined — and getting worse every time it rains.
  When I called to ask for help, I was told they wouldn’t even come look at the problem until I paid off the entire balance. On top of that, they claimed I had to pay for a separate gutter cleaning plan or the warranty wouldn’t be honored — something that was never explained before or during installation. In fact, the crew told me I’d receive two free cleanings a year. That never happened either.
  I felt backed into a corner, so I hired another gutter company to come inspect everything on April 8, 2025. I didn’t tell them the gutters were new, and they immediately spotted serious issues with the installation. They provided a detailed plan to fix the problem the right way.
  I no longer feel safe allowing Cincy Gutter Boys to do any more work on my home. Their lack of accountability, failure to honor their own warranty, and refusal to even inspect their own work is beyond disappointing — it’s negligent.
  I have stopped payments and filed a dispute with my bank. I am not asking for more repairs from them — I just want them to pay for the damage their poor workmanship caused to my bedroom and release me from the rest of the payment plan.
  I have all supporting documents, photos, and the inspection report. This entire experience has been stressful, expensive, and completely avoidable if they had simply stood behind their work.
  

  Cincy Gutter Boys

  Date: 04/14/2025

  We’re very sorry to hear that you’ve experienced issues with your recent gutter installation. Please accept our sincere apologies for any inconvenience and for the incorrect information you were given regarding payment prior to an inspection. To clarify, our company provides a 1-year workmanship guarantee on all gutter installations. We stand behind the quality of our work and are committed to making things right. We would like to offer for our Quality Assurance Manager to visit your property and thoroughly assess the installation. This visit will help us better understand the issue and determine the next steps to ensure your satisfaction.

• Review fromCharlene E

  Date: 11/28/2023

  Cincy Gutter Boys literally made it possible for us to buy our home. We were looking at a 120+ year old house that needed to have box gutters replaced. Cincy Gutter Boys are the only ones who worked with us to come look at the gutters while we were seeing the home, before we closed on it. Other companies gave ballpark estimates without getting on the roof. They didn't seem knowledgeable about box gutters or eager to work on them. Cincy Gutter Boys was thousands of dollars less expensive than anyone else. We couldn't have bought the house if we also had to spend $35k on gutters. They were also way more pleasant to work with. They always showed up when they said they were going to; their employees were so nice. They completely rebuilt our box gutters and they look amazing!

• Review fromAllison M

  Date: 08/03/2022

  We had Cincy Gutter Boys out to assess out box gutters, and they did some patching and sealed them in March 2022. In July they came to do a regular gutter cleaning, and told us the box gutters were pulling away from our roofline. Another technician came out and said they now needed to be completely replaced, to an estimate of $56,000. We asked for less expensive alternatives, and why this wasnt caught when the gutters were patched and sealed, as they are the only people who have been on our roof and working on the gutters. He said he didnt know why it wasnt caught, but they would credit the amount wed already paid to the full replacement. Also said there were no cheaper options, conveniently. That brings the replacement to about $51,000.3 other companies have since been out to assess our box gutters. As it turns out, they should have either been replaced to begin with, or additional downspouts could have been installed to solve the issues in addition to patching and sealing them. But, because they were only sealed, and that sealant is virtually indestructible, we have to replace them and cannot do additional downspouts. Weve also been told by multiple companies that it is impossible for box gutters to pull away from the roofline.Luckily, the 3 estimates we received for a full box gutter replacement are around HALF of what Cincy Gutter Boys quoted. Not only did they do an incomplete assessment/fix before, but now theyre quoting about double the amount of their competitors.Weve lost about $5,000 as a result of their incompetence and shady practices and we will never work with them again.
  

  Cincy Gutter Boys

  Date: 08/08/2022

  Hello,We are sorry to hear about your negative experience. Unfortunately I cannot find any account in our system using the name or email that was submitted here. If you would like to work to have your concerns resolved, please contact our office at ************.