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Business Profile

Computer Software

ConstructConnect
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.76

Average of 134 Customer Reviews

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Review Details

  • Fred C

    Date: 11/28/2024

    I have been a long-term customer of CMD/ConstructConnect and consider it an essential part of my sales effort. My account manager, Bobbie C***** has been instrumental in our success with the product!

  • Woody D

    Date: 11/26/2024

    This review is for Bill S****... Bill has been very helpful in handling questions I've had in managing our accounts in ******************** and also in ConstructConnect. We're going through a change in leadership and have had to present the value of both to our new CEO, from scratch. Bill has been there every step of the way to assist, presenting zoom meetings, and now training new people here on how to use Insight LEADS. Bill's the greatest. Thanks

  • Terrence R

    Date: 11/26/2024

    We have had the pleasure of working with Dave A***** as our Construct Connect Success Manager, and we couldn't be more satisfied with his service. From the very beginning, Dave has been incredibly communicative, ensuring that we are always up-to-date and informed about every aspect of the product. His proactive approach and timely updates have made a significant difference in our experience. Dave's expertise in demonstrating the product is truly remarkable. He navigates through its features with great proficiency and clarity, making even the most complex functionalities easy to understand. His ability to tailor demonstrations to our specific needs has been invaluable, allowing us to fully leverage the capabilities of Construct Connect. What sets Dave apart is his unwavering dedication to our success. He goes above and beyond to address any questions or concerns we have, providing insightful solutions and support. His commitment to our goals and his willingness to assist at every step have made a profound impact on our operations. In addition to his professional skills, Dave is also a pleasure to work with. His positive attitude and approachable demeanor make every interaction enjoyable. He genuinely cares about our success and takes the time to understand our unique challenges and objectives. We highly recommend Dave A***** to anyone looking for a knowledgeable, reliable, and personable success manager. His exceptional service and expertise have greatly contributed to our positive experience with Construct Connect.

  • Brian B

    Date: 11/26/2024

    William S**** of ConstructConnect is like having a super salesman helping your company move ahead!

  • Ben M

    Date: 11/13/2024

    Attempted to cancel multiple times, and was still automatically charged for renewal. Reached out to customer service, who disregarded my concerns and continue to give me the run around. As a small business owner, I am appalled at the lack of communication and response to customer concerns. Buyer beware!!

  • Gary D

    Date: 11/05/2024

    This review is only for Kelsey E****** our previous account manager, with ConstructConnect. Kelsey was awesome to work with and so far, so is Allison A********* Both of these ladies make using the software so less intimidating than it would normally appear. The ConstructConnect product is a blessing for any company who takes the time to use it and understand it's capabilities. It is very user friendly, but like anything else, if you don't use it weekly, you can run into issues with learning the filters. This is where the support team and skill of your account manager really comes into play. Both Kelsey and Allison are sharp and intuitive when it comes to understanding your business needs and what you are attempting to draw from the system. I know I would not have had the same success using the software without the assistance and skill of Kelsey and Allison.

  • Dustin O

    Date: 09/24/2024

    When used correctly, this is an efficient service. Both public and private listings. This service may not be for every business, for us it works well. This service allowed us to find projects and contact details for tender projects. If your business is not familiar /capable with tendering process, this software is not for you. As a growing electrical contractor we had success.

    ConstructConnect

    Date: 09/26/2024

    ******, thank you for taking the time to share your feedback. We're pleased to hear that ConstructConnect has given you the return on investment you intended. It's customers like you that make our efforts truly worthwhile.

  • KEVIN C

    Date: 08/29/2024

    Terrible Company to deal with. You sign for a year, and they automatically renew. When you try to cancel, they are always in meetings. When you finally do, they keep the 12-month fee they charged ahead for the next year. Our plan was one year, and they told us it had to be in writing 30 days ahead, or they keep the whole new year's fee.

    ConstructConnect

    Date: 09/06/2024

    *****, I'm sorry to hear this was your experience. You're correct, our terms state that we require a 30 day written notice for cancellation so we have adequate time to process your request. If you submitted this written notice, could you please send a screenshot to ************************************** We will investigate your request further after reviewing your message. In the meantime, your Customer Success Manager is available to provide additional training to ensure you get your return on investment. From your account I can see that you did not partake in the free training that we offer to new users, I highly recommend going through this training. Is there a better email address to send you notices about your renewal and training? Best, Customer Advocacy at ConstructConnect

  • STEVE E

    Date: 08/05/2024

    Bill me in may after I told them in 1/15/2024 not to they are scammer that just steal form you.

  • Al S

    Date: 07/27/2024

    I think Construct Connect is a total rip off, I bought a perpetual license for ********* (1595.00 US) 3 years ago and now if I want to use the software in the future I have to pay for a maintenance plan else I am unable to activate it, so I say ***** you Construct Connect I will never deal with you again.

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