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Business Profile

Musical Instrument Supplies and Accessories

Stewart MacDonald

About

About This Business

Luthier tools, guitar parts, supplies, books and videos for instrument builders, repair shops, hobbyists, and players.

BBB Accredited Since: 8/20/2019

Years in Business: 57

Products and Services

Luthier tools, guitar parts, supplies, books and videos for instrument builders, repair shops, hobbyists, and players.

Business Details

BBB File Opened:
2/25/2010
Business Started:
1/1/1968
Alternate Names:
Stewart-MacDonald Manufacturing Company, Inc.
Stewart-MacDonald Manufacturing Company
StewMac
Business Management:
Mr. Brock Poling, Vice President of Marketing
Mr. Rick Camino, CEO
Mr. Matt Hall, Customer Service Manager
Ms. Stephanie Bowser, Accountant

Additional Contact Information

Principal Contacts
Mr. Brock Poling, Vice President of Marketing
Mr. Rick Camino, CEO
Mr. Matt Hall, Customer Service Manager
Customer Contacts
Mr. Matt Hall, Customer Service Manager
Additional Email Addresses
Primary: Email this Business

Latest Reviews

  • Michael B

    "They have the best tools. Its a great resource to have." ... Read full review

  • Steve M

    "Their customer service is terrible. Impossible to reach anyone by phone even if you pay for their "StewMax" subscription service." ... Read full review

  • J. Keith C

    "Very predatory! Stewmac charged me for a max membership I did not want and there was no way to get it removed as the phone number listed only gets you connected to an email." ... Read full review

View all Reviews

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