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Business Profile

Moving and Storage Companies

Cotter Moving & Storage Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • mike g

    Date: 02/08/2023

    My First Move in 30YRS; & (-3-Blacks in Akron, Ohio.) -Cotter Moving- Toured my 1st Floor Apt. (I just sold the BLDG.) Got me a BID & I hired them. In One Day [12/22] Their Crew-of 5 persons, Got their -Truck- backed in the Driveway & with the Side Door of Truck Parked Next to my 1st Floor Master Bedroom Window. This Window got them; EASY Access to loading 90% of my boxes & small furniture....the Got Truck Loaded in 3HRS+. -> I Requested that Some -STUFF- Going to Goodwill & To be Left outside my window, (they did) To get hauled to G.Will.(by a friend). & A -Small Amount- of Stuff To Be Tossed into The >Trash Hauler< at the APT BLDG used by the New Owner's -FIX UP's- going on. The Move was just, 4-Blocks in Highland Sq. Area. With move done, I was BAFFLED! & FOUND, That Cotter Moving,... HAD LOSS -3- ITEMS! >>>(maybe more-still unpacking) & + Found -1-ITEM* Broken. (*Glass Plate) I Also found they LOST#3; my Coffee Table. Cotter was told, They Found the -COFFEE TABLE- was Tossed! into the >TRASH HAULE< they did retrieve & cleaned it, & the coffee table was moved. ++They LOST;-> -[1]- 2- Drawer Metal Container. >Never Found It -[1]- 5"x4' PVC PIPE Holding Posters &&

  • James S

    Date: 10/31/2022

    Awful customer service and careless movers. They will not take responsibility for anything of yours that they break due to a lack of concern and care on how THEY pack in into their trucks. If anything goes wrong you better know immediately before you sign anything. A tip for anyone thats desperate enough to use this joke of a business, force the movers to wait around for a few hours until you plug all your electronics in and make sure they work. While youre at it you should probably record yourself moments before they move anything, plugging in all of your electronics in making sure it all works too. Because when the screen your $2,000 TV gets damaged BECAUSE THE MOVERS LET IT BREAK IN THEIR TRUCK and no longer works at all, theyll offer you $57 and a middle finger to replace it because you dont have proof that it wasnt broken before and that you arent just moving a broken TV for fun. And to respond to the thoughtless, copy and paste customer service Were sorry about your experience and hope you give us a chance in the future response Im sure youll reply to this with, no you absolutely dont care about your customers. You overcharge for mediocre service, reckless packing of other peoples belongings and god awful customer service from someone who sounds like theyd rather be anywhere else than working the phones for your terrible business.

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