We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Equipment

Byram Healthcare Centers, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Byram Healthcare Centers, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Byram Healthcare Centers, Inc. has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.12

    Average of 342 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Laura C

      Date: 05/23/2025

      So far my experience is poor. My last order I spoke with someone with poor English skills, and ended up receiving things I did not want. They were not worth returning so I kept them. My PCP called to say Byram had contacted them. Its my surgeon who needs to be contacted. I called today(5/23) and spent almost 3 hours on hold in order to straighten it out. I was unsuccessful. I hung up at 7:07 pm.

    • Cynthia S

      Date: 05/18/2025

      I have been with the company on and off since 2012.I am being treated at a wound care facility. I don't know what happened to byram. They used to be good. Now they cancel orders with know explanation. When I call to find out why very few of their awful customer service **** can give me any answers. A lot of them are very rude and sometimes even hang up on you.I am so frustrated right now and don't know what I'm supposed to ***** on a very limited disability pay every month. I'm having to reuse guaze to cover my wounds if they are not soiled. I finally get someone nice on the phone and she replaced my last order that was canceled and I was so happy. Well,got my order today.They only sent me surgical tape. Also on the statement it seems they have billed my insurance for the whole order which is about 6-7 items.

    • Robert M

      Date: 05/15/2025

      It was great for a while and they even had issues with my insurance for a couple months yet still sent me what I needed while a bill was stacking. I got that worked out, but now the representative was telling me I owed more than my account was saying I did on their website as though those employees were trying to overcharge me for products I didn't receive. we were on the phone for a good hour and couldn't work it out.

    • Tanya F

      Date: 05/09/2025

      Would not recommend this company. Waiting on ostomy bags after waiting for 3 weeks. It's not like something I can go without. First fax was to a ** I have never heard of. 2 attempt they didn't clarify the need to change prescription to increase to 3. Help is not very helpful. Agents don't speak English very well.

    • Mark G

      Date: 05/08/2025

      I recently ordered a few items for wound management while at an appointment with my wound care specialist and MidState Wound in **********. I ordered three boxes Dermarite Comfort Foam and three individual packages of Dermarite Calcium Alginate wound dressing.Byram Billed $971.34 for this!!!I found the same items ion Amazon for $**************** paid Byram $372.72, and adjusted $505.44 leaving me to pay $93.18.Despite saving $20 vs buying from ******, I am compelled to write a review because between the Insurance payment and my payment, these total $465.90 or a whopping 409% of the ****** retail price - which we all know is inflated to start.

    • Andy Y

      Date: 05/02/2025

      Byram Healthcare is the worset medical supply company!!I have been dealing with this company for a year. They Still Have Not A Clue On How To Get Medical Supplies To Its Customers. Every order when my supplies are suppose to ship. I Have Endless Problems Getting Them. I submitted my order more than 2 months now and still have not shipped. Had enough of this worst company. They don't even deserve to have 1 star!!!!

    • Charles Ann R

      Date: 04/21/2025

      I have not had a pleasant experience with Byram for the past year or so. I had at one point gone without supplies for a month or more having not received supplies with it ending up being that it was Byram's fault. Example: They had my perception since the beginning of the year but claimed they didn't have one. Causing me to not have any supplies for at least a month. This month I got an incomplete order they sent me Y-shape strips ( something that I didn't order).

    • Nancy J

      Date: 04/15/2025

      Something has happened with **************** and I dont know why but, customer service via call center has become very bad. Not happy with my last interaction with them. Total lack of proper communication and didnt even offer any sort of solution to my issue. Ive switch my supplier of *** supplies.

    • Joseph M

      Date: 04/14/2025

      0 Worst costumer service ever... Asked to speak with a supervisor and was told they would tell me the same. I asked to be transferred to a different representative and was told I'd have to call back. Representative Max is the persons last name... Female...

    • Verner R

      Date: 04/12/2025

      Absolutely the worst. I have had an order held up for well over a month. Byram blames the provider for not submitting requested information, and the provider states everything has been sent. Finally, a few days ago, a Byram *** checked and told me everything had been received, but website still states "Order in Progress." There is, apparently, no customer service on the weekend. I am leaving for ****** in a few days and will be without Dexcom sensors due to this company's inefficienies. This is not the first issue I've had with them. One person tells you one thing, and another tells you something else. I will be writing to the CEO, as I've learned that people at the top are often clueless about what goes on at the lower levels. **************** is abysmal.

    Byram Healthcare Centers, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.