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Business Profile

General Contractor

Webster Home Improvement, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

About

Important information

  • Advertising Review:
    Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.  All advertising that may mislead or deceive consumers should be avoided. BBB sent correspondence to Webster Home Improvement on April 4, April 11, April 22, and August 8, 2022, requesting substantiation for the following advertised claims:

    https://www.websterhomeimprovement.com/
    Proof of "National Association of Home Builders" (NAHB) and "Certified Aging in Place Specialist" (CAPS). BBB has been unable to verify these claims.

    https://www.websterhomeimprovement.com/about-us/
    Lou Clemente is advertised “As a Certified Aging in Place Specialist (CAPS)”. BBB has been unable to verify this claim.

    https://www.websterhomeimprovement.com/our-services/
    “We are also WEDI shower system Certified Installers.” BBB has been unable to verify this claim.

    https://www.websterhomeimprovement.com/our-services/
    “We are a James Hardie Associate Contractor” BBB has been unable to verify this claim.

    The business had responded that they would gather and provide the certifications, but to date BBB has not received them and is still unable to verify these claims in any of the online directories.

About This Business

This business is a General Contractor; offering all-type Home Improvements, Additions, Siding, Kitchen/Bath/Basement Remodeling, Windows/Doors, Porches/Decks, Carpentry services... etc.

Years in Business: 32

Business Details

BBB File Opened:
8/24/1998
Business Started:
4/1/1993
Type of Entity:
Corporation

Additional Contact Information

Fax numbers
Primary Fax: (585) 787-6856

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