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Review fromSamuel F
Date: 11/04/2024
They were great operating as remindercal.com. Since that has changed they have fraudelently overcharged me with bs charges they didn't disclose and are refusing to answer my calls and assist me in disputing this. I would recommend never signing up or doing business with them. STAY AWAY FROM THEM....Review fromJoseph W
Date: 07/10/2023
Do not come to this company. I retired over 3 years ago yet they are still charging me. I have also called several times & provided all paper work for cancellation however it still hasnt been done. While actually using the service, the customer service was horrible and there was no form of technical support. At least, helpful tech support. There are no solutions just lies on top of lies. They will promise you things that later on they cannot do. This is a shame and this company needs to go out of business.
Rectangle Health
Date: 07/12/2023
Mr ************************* We are so sorry you had an issue, please contact the customer service department at ************ option 3 and ask to speak to a manager so we can assist ASAP.Review fromBrian S
Date: 03/02/2023
I hired Rectangle Health in 2018 and after 2 years with them, parted ways with them, in what I thought was on good terms. 3 years later, I came to realize they have continued to charge me $80.57 for CC processing equipment that has not been used since I started with them. If it wasn't for the audit that I'm preparing for, I probably would have not caught this but now that I did, the billing manager stated that this is because I signed a lease for the equipment. Proper protocol should have been to inform the client that about an early cancelation fee, if there was such a fee but the only response I received and is documented was that in order to cancel, I need to request it in official letterhead and sent to them and they would process the cancellation "at no cost".The billing manager, trying to be helpful, said he would be contacting the company that supplies the equipment to have them stop billing me going forward. However, this does not address the $2256 that they literally 'stole' from services not used.Rectangle Health
Date: 03/17/2023
Thank you for your feedback *****. We have our care manager working on finding a resolution for you!
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