Therapeutic Massage
Massage EnvyAbout
About This Business
Years in Business: 6
Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 4/27/2017
- Business Started:
- 7/22/2019
- Business Started Locally:
- 7/22/2019
- Business Incorporated:
- 3/21/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Prayus Group LLC
- Business Management:
- Ms. Janine Smith, Director of Human Resources
- Mr. Ankur Patel, CFO
- Mr. Katan Patel, COO
Additional Contact Information
- Principal Contacts
- Mr. Ankur Patel, CFO
- Mr. Katan Patel, COO
- Customer Contacts
- Ms. Janine Smith, Director of Human Resources
- Mr. Ankur Patel, CFO
- Mr. Katan Patel, COO
- Additional Phone Numbers
- Other Phone: (716) 633-6300
- Other Phone: (716) 822-3689
- Other Phone: (716) 656-2000
- Other Phone: (518) 370-3689
- Other Phone: (518) 478-0900
- Other Phone: (585) 613-7700
- Other Phone: (315) 329-5070
- Other Phone: (585) 641-3689
- Other Phone: (585) 872-6772
- Other Phone: (585) 223-3689
- Other Phone: (315) 652-6100
Additional Information
- Business Categories
- Therapeutic Massage, Facials
Latest Reviews
Josie S
"First time here was told to show up 15 mins early my appointment was at 11:15 I show up at 10:40 the girl tells me my appointment was at 10:00 and they are charging me full price. That I missed my appointment." ... Read full review
Mae S
"Had 60 days to use remaining services after cancellation of membership. I used most of them but had one left that had to be used by the end of December." ... Read full review
Rick P
"Had a gift card for a 1 hour massage I was told after massage that was 45 minutes they charge my credit card $80 saying I had to pay this because I do not want to be a member Plus another $10 because it was it was a deep tissue massage which I was never told there would be a extra charge for this totally fraudulent almost unlawful"
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.