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Business Profile

Pizza

Ruggiero's Pizza & Deli

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Ruggiero's Pizza & Deli's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ruggiero's Pizza & Deli has 2 locations, listed below.

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    • Ruggiero's Pizza & Deli

      3905 Carmen Road Schenectady, NY 12303

    • Ruggiero's Pizza & Deli

      Socha Plaza Schenectady, NY 12302

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Marty H.

      Date: 11/03/2023

      If I could give this place negative stars, I would. This used to be a decent establishment that my wife and I ordered food from on an almost weekly basis. The food was always good, staff was pleasant and orders were correct. However, as of late this place has gone downhill drastically. The past 3 orders that I have placed through ****** have been misplaced, the staff 'forgot' to check the computer or the guy making the pizza 'forgot about' the slip of paper hanging on the shelf in front of his face. Ruggerio's flat out refused to reimburse me claiming that I needed to contact ****** and have them do so. I am not sure why this is ******'s problem? ****** has done their job. Ruggerio's has not! I was told to stop placing my orders through ******. I am not sure why Ruggerio's is blaming ****** for their incompetance? One of these 3 times, I was asked if I would like a cookie or garlic knot while I waited, as if somehow over and hour of my time wasted was worth a mere $2 to Ruggerio's. What a complete joke! I asked when Joe Ruggerio would be in, so that I could speak to him. I was told 'he comes for a few hours in the morning to make bread, but you can periodically call and try to catch him'. Hmmm...perhaps this is the reason that his business has totally gone down the crapper??? I would suggest not bothering to waste your time doing business with this place, as Ruggerio's just doesn't care that they now offer disgustingly inferior service to their customers. This is totally and completely unacceptable! I know that I will definitely be searching for somewhere else to order from on a weekly basis, but I'm sure Ruggerios won't care about that either!

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