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Business Profile

Electronic Equipment Dealers

ValueElectronics.Com Inc.
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BBB Accredited BusinessA+Rated by BBB

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1

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  • Tim

    Date: 09/23/2022

    I received a damaged OLED ** from Value Electronics. The owner promised me that the ** would be insured for its full value. These are his actual words: "Yes, we insure the delivery for the full value. " After the ** set arrived with a bent screen and a cracked frame with the inner components visible through the crack at the bottom, I contacted the owner to start an insurance claim. He was unresponsive to my request to make an insurance claim, so the burden fell on me to pursue the claim with the shipping company. After months of jumping through hoops with the freight carrier, I learned to my dismay that the business had failed to insure the ** as promised. I contacted the owner and he denied that he promised to insure the shipment for its full value.

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