Reviews

This profile includes reviews for Molloy Bros. Moving & Storage, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Molloy Bros. Moving & Storage, Inc. has 3 locations, listed below.

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  Molloy Bros. Moving & Storage, Inc.

  185 Price Parkway S Farmingdale, NY 11735-1318

  
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  Molloy Bros. Moving & Storage, Inc.

  65-35 Oyyo Rd Ridgewood, NY 11385

  
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  Molloy Bros. Moving & Storage, Inc.

  450 Seventh Avenue, Suite 2308 New York, NY 10123-2308

  

Review Details

• Review fromhope k

  Date: 04/24/2024

  Excellent moving services. had a difficult piece of furniture to move, was worried about of damages. The move went seamless!

• Review fromRae F

  Date: 02/20/2024

  DO NOT USE THIS COMPANY! They are frauds. Molloy **** is an affiliate of Mayflower Moving Company. They moved us from ************* to ***** in October 2023. We purchased extra insurance for Full (Replacement) Value Protection. Their high value form was too short for all our high value items to be listed. Consequently, I listed each on an Excel spreadsheet, which I emailed to our Move Coordinator and our Move Consultant. Both assured me that we were fully covered. We unpacked every box within 3 days of arrival in ***** & discovered that our 14 place settings of Christofle silver-plate flatware, valued over $10K, was missing. I immediately emailed our Move Coordinator and our Move Consultant to notify them. Additionally, our large mirror was damaged, our kitchen table was scratched, and the wood on a dresser was chipped. They repaired the dresser and paid us to repair the table. However, they denied the silver flatware claim stating that we "waived the right to check off the inventory control form at time of delivery and no notation of missing at time of delivery or to agency before filing an **************". These statements were absurd and insulting. We could not have known the silver was missing until we unpacked each box. As mentioned above, Molloy/Mayflower was immediately notified by email. They also refused to repair the mirror and stated this damage was a result of climatic/atmospheric changes causing glue failure. This too was absurd. We reported the missing Christofle flatware to the ******** Police Department.Also, Advance ********************************** another affiliate of Molloy/Mayflower, crated several pieces of our furniture. On December 8, 2023 an unauthorized charge of $800 from ARS crossed our Chase credit card. I immediately notified ARS. They reversed the charge and told me I had initiated it! On December 18, 2023 two charges for $4500 each crossed our Chase card again from ARS. I reported the fraud to ***** and canceled that card.

• Review fromJackie J.

  Date: 12/09/2022

  NEVER USE THIS COMPANY ************ is fraudulent. I have moved 13 times in last 22 years, this was the worst.. They lost the inventory, they lost large pieces of furniture, there were black smudges on all my white furniture, they broke an extra ordinary amount of dishes and a third of all my picture frames, I have always bought insurance for every move and never needed it. I spent $10,000 in insurance on this move and made a claim of $5000. They stalled and questioned. After dozens and calls and emails, they politely said in a few weeks an estimator would come to the house to evaluate the damage. After weeks of no one coming and showing up, they would apologize and vow to send someone else. That went on for months. They Never paid and stopped answering me. My only recourse is a lawyer apparently. I literally became ill trying to get them to respond.

• Review fromSuzanne G

  Date: 09/07/2022

  The short version of this story is that after a month of trying to have our belongings delivered, we still do not have them. We are paying rent and utilities on a home we cannot live in. Read on for more information. From the beginning, our move was bungled every step of the way. While I assure you that everyone I interacted with was pleasant, nothing went right. No one communicated with me. It's been 1 month since my initial contact to have my belongings delivered to my new home, and I am still waiting. I am beyond disappointed, as Molloy **** came highly recommended. On our load day, the movers were over 2 hours late. No one contacted us, so I had to call to find out what was happening. We were told the movers were 45 minutes away. Forty-five minutes later, the movers called to say they were an hour away. They were even later than that. (They also clogged our toilet.) Delays like this significantly impact a cross-country move, and we lost valuable time starting our drive. I'm thankful we weren't flying, or we would have missed our flight. When we were ready to have our belongings delivered to our new place, it took me 2 weeks of phone calls to schedule it. Since it took 2 weeks to set up the move, this meant we would wait a total of four weeks. Forty-eight hours before delivery, I called to ensure everything was on track. At that time, I was told our belongings were sent to ******* instead of ********* and had to return to ** before they could be delivered to the correct location. Again, nobody called to let me know. When would we have found out? While we were waiting at our new home on the day of delivery? They escalated our case and assured us of an update by the end of the day. Not only did no one call, but they stopped taking my calls. Molloy **** prides itself on excellent service. Their service is an embarrassment, as it is practically nonexistent.