Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Union

The Summit Federal Credit Union

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

About

About This Business

As a not-for-profit, cooperative financial institution, we are owned by our members.

Years in Business: 84

Products and Services

Savings Accounts, Checking Accounts, Youth Accounts, Debit Cards with Rewards, Credit Cards with Rewards, Mortgage and Home Equity Loans, Auto Loans, Personal Loans, Investment Services, Financial Counseling

Business Details

BBB File Opened:
6/1/1983
Business Started:
1/1/1941
Type of Entity:
Non-profit Organization
Alternate Names:
Summit Federal Credit Union
The Summit FCU
Business Management:
Ms. Laurie Baker, COO
Ms. Leanne McGuinness, CFO
Ms. Barb Rothfuss, Vice President
Mr. Mike Vadala, President and CEO

Additional Contact Information

Principal Contacts
Ms. Laurie Baker, COO
Mr. Mike Vadala, President and CEO
Additional Phone Numbers
Other Phone: (800) 836-7328
Additional Email Addresses
Customer Service: Email this Business

Additional Information

Other Resources
NYS Banking Department
Licensed Financial Services Division
New York NY 10004-1417
Phone Number: (877) 226-5697
http://www.banking.state.ny.us/supinst.htm
Business Categories
Credit Union

Latest Reviews

  • John D

    "A recent experience highlighted many areas for improvement in customer service, employee training and transparency. The issue was over an inconsistency in handling my November 4, 2024, payment." ... Read full review

  • Melissa D

    "I would give zero stars if I could. I have been a member for almost 10 years." ... Read full review

  • Linda W

    "This is by far the worst financial institution I have ever dealt with. The office staff was rude and uncommunicative when simply trying to get a close out figure." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.