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Business Profile

Vitamins and Supplements

Nutrafol

Reviews

Customer Review Ratings

1.12/5 stars

Average of 51 Customer Reviews

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Review Details

  • Review fromLeo S

    Date: 05/17/2025

    Nutrafol is nothing but snake oil, a scam that baffles me how these companies are allowed to exist.I tried Nutrafol products, but they didnt do anything for my hair. In fact, I lost more hair!The thirty-day money-back guarantee is a joke. They tell you to use the product for six months to see any results, but by then, youre out a lot of money with no results.SCAM....SCAM...SCAM...SCAM...SCAM...SCAM...SCAM..SCAM.SCAM..SCAM!
  • Review fromMarion W

    Date: 04/18/2025

    Their billing, subscription fulfillment and customer service are the worst. I liked the product but received multiple emails every month about my billing method- couldn't get anyone on the phone and email support took time and rarely knew the sander to the problem. It is the most confusing operation i have ever seen.
  • Review fromAubrey G

    Date: 04/10/2025

    If I could leave 0 stars, I would. First of all, I took this supplement one time. An hour later, I felt like someone had drugged me. I felt very drowsy and disoriented. I woke in the middle of the night with stomach cramps, and I had loose stools. The next day going to work I forgot my purse (I never do this!) and I felt weak, tired, and I had heart and chest pain and anxiety. I couldnt even go to the gym and I go 5-6x/week regularly. They did reimburse me, thankfully. But the side effects are dangerous. And the doctor they had call me was less than helpful, and told me my symptoms were rare with this product. That was a lie. Look at all the other reviews. I later found out that my friends mom had taken it for a month and got extremely sick. So I warn people with caution, do NOT buy into this Nutrafol SCAM. Please do not take their supplement!
  • Review fromCHERYL B

    Date: 12/06/2024

    I ordered the product from the commercial they are running. upon realizing the first charge was for ****** for automatic subscription when opening a new customer account. I Canceled. Charge 2, ****** was just for the product alone. I Canceled. This is deceptive business practice . Buyer Beware!
  • Review fromDiane T

    Date: 12/02/2024

    Wish I could put 0 stars. Called to cancel my membership quite awhile ago. Now the 3 month subscription renewed and their customer service phone number and email and are a never ending circle. No one calls you back, emails you back and cannot be put in line for a call back. Just keeps directing you to log in to your account. Don't do it unless you plan on paying for life.
  • Review fromCate P

    Date: 12/01/2024

    Charged me for an order I didn't know was coming. (Average of 1.12 stars here on BBB.) Unlike others, would not let me cancel my subscription. This site is a scam. Called, sent an email and texted. I would go with another reputable company.
  • Review fromShannon B

    Date: 11/22/2024

    I used this product since 2018. It did not make my hair grow, but because I have serious hair loss, was afraid if I stopped using it the fallout would be worse. Then today I read that Nutrafol can cause liver damage. I asked for a refund on my new bottle, which only 2 pills were taken from, and they refused. They only take returns on completely sealed bottles. I also learned that there is a class-action lawsuit against Nutrafol for deceptive advertising. This is an ineffective and possibly dangerous product from a deceptive company. Now I am worried about my health after using this product. DO NOT RISK YOUR HEALTH and get scammed by NUTRAFOL. I wish there were negative star options on the review.
  • Review fromKenneth G

    Date: 11/22/2024

    This company does NOT deliver on its subscriptions in 2024. The product is fine though I have not seen any real results. They were very prompt in 2023, but for some unexplained reason they quit timely delivery in 2023. They were over a month behind in delivery but kept billing and just made promises of delivery that were either not fulfilled or delivered a month late and not necessarily a complete order. I stopped by subscription to see if they would complete the order that was outstanding. After finally receiving it over a 2 months later, I decided to try to restart, but once again, we are over 3 weeks past promise date.I do not trust this entity anymore and would not recommend to anyone.
  • Review fromJen R

    Date: 11/21/2024

    If I could give zero stars I would. I am a 55 yr old woman who used to have thick long hair. With age and pregnancies it began to break, thin and shed. I was desperate and read that Nutrafol is the best thing on the market. Well I can tell you Ive been using it for 5 months and I see no improvement. In fact I think its getting worse! I thought maybe my hair needed to shed more before coming in thick? Im beyond disappointed. It did not work for me!!
  • Review fromVirginia B

    Date: 10/13/2024

    I stopped using this product. I used it for 2 years. I did see improvement in thickness and growth. On the negative side I experienced issues with my digestive tract. Just sick. Twice I was sent product after cancelling my subscription and being charged. Not worth the aggravation.Since stopping the digestive issues are gone.

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