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Business Profile

TV Stations

Fox Corporation

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 25 Customer Reviews

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Review Details

  • Review fromPhillip K

    Date: 05/04/2025

    Fox Nation has the worst customer support I have ever seen. My subscription came up for renewal on April 9th. I canceled my subscription on April 10th. They sent me a email saying they would not refund the $59.49 that I paid for the subscription. I couldnt reach anyone at Fox by phone. Folks beware of this company. They are ready to take your money. These are mean belligerent people.
  • Review fromJean F

    Date: 04/29/2025

    I subscribe to a seven day free trial of Fox Nation on the sixth day I canceled, but then I was still charged of $63.06 . I had a dispute with my bank, the $63.06 was credited, but now I received a letter from my bank Fox Nation will be taken out the $63.06 from my account on 5/02/2025
  • Review fromRaymond O

    Date: 04/05/2025

    We will no longer be watching any programming on *** because they are airing l i v golf
  • Review fromMary Colleen L

    Date: 02/18/2025

    I paid Fox Nation for a year subscription. I am suppose to be able to put it on 3 devices.Can get it on my phone and a tv upstairs. It will not connect to my livingroom tv. I have contacted FOX NATION by text many times. Just get the run around. I wanted to get reimbursed for the time I didn't get it. They state they will cancel it but I will have service until August 2025. They do not reimburse. This has been a nightmare. We are livingroom tv watchers not bedroom.
  • Review fromBarbara T

    Date: 12/10/2024

    UNABLE TO USE THEIR APP , WHICH I SUBSCRIBED THROUGH ON THEIR SITE . NOT ON **** OR ANY OTHER STREAMING SERVICE- UNABLE TO FIND SOLUTIONS THROUGH THEIR WEB SITE OR FIND A CHAT. I FIND MANY OF THE SAME COMPLAINTS ONLINE AND NO SOLUTIONS. THEY WILL GET PEOPLE ONCE, BUT THEY WILL NOT GET CONTINUED SUBSCRIBERSHIP! THEIR PROGRAMS THAT I HAVE SEEN ON COMPUTER ARE NOT WORTH WATCHING OR PAYING FOR ANYWAY!
  • Review fromYvonne (Matt) L

    Date: 12/05/2024

    You get all these people to subscribe to Fox Nation for the Patriot Awards and then we can't get into it. If I wanted to wait to see the recording on ********* I wouldn't have subscribed to Fox Nation. Very.angry
  • Review fromLaurie N

    Date: 12/02/2024

    I have been trying for 3 days now online, email and chat room and getting no response. I want to cancel my subscription and it does not allow you to do so on your account information. I am getting really frustrated with *** and their customer service that is poorly handled.Recommend no one *** for this service because *** does not allow you to cancel
  • Review fromWanda N

    Date: 09/20/2024

    At the time of this occurrence, I did not have a streaming or cable package that would let me watch Fox News. Someone told me that if I subscribed to Fox Nation that I would be able to watch my favorite programs up there. So I signed up on Fox Nation. In less than thirty minutes it became apparent that this wasn't possible (to watch Fox News) and there was little available that was of interest to me. So, I immediately returned to my computer and cancelled the subscription. Imagine my surprise today when I received an email from them saying, "YOUR SUBSCRIPTION: Your next billing will take place on your renewal date of 10/19/2024." They had not cancelled the subscription! I know this because I went to their website and clicked chat. The chat representative told me, "NAME REMOVED (9/20/2024, 3:38:05 PM): I was able to locate your account using this email address (ADDRESS REMOVED). I can see here that you have an active subscription." She further informed me that no cancellation is accepted for a full month! "NAME REMOVED (9/20/2024, 3:38:57 PM): Your subscription will remain active until 10/19/24 and you will no longer incur future charges." So what would have happened if I had not followed up after receiving that email? I suspect I would have found another fee next month on my credit card. I cannot believe that a corporation the size of this corporation is in such bad shape financially that they have to resort to fraudulently taking money from consumers. Frankly, how can it be anything but that when someone has a membership for less than thirty minutes? WARNING TO CONSUMERS: Be 100% positive in advance that you will want this membership. Because if you sign up for Fox Nation, your cancellation will not be honored at the time you cancel. They lock you in for a full month whether you want it or not. At the very least, this is very unethical behavior.
  • Review fromDave K

    Date: 09/19/2024

    Signed up for Fox Nation app and canceled it 10 minutes later ( couldn't get live news ) 30 + days later my card was charged $75 + contacted customer service was told I had no account and I was not billed, sent screen shot of charges and was told I have no account so they can't help. Someone at the company is getting our $ , it's not just me it's happening to lots of folks. **** shame a multi million $ company has to rip off the little people.
  • Review fromRandall H

    Date: 08/21/2024

    I have been working with Fox Nation for years now to straighten out my reception through Xfinity, who I have been paying for the connection for years with little or no relief! At first Fox Nation was not uploading their items so I was even able to see them on my TV! Then it got a little better and I was able to see some of the advertised additions within about a week!In addition, I have never been able to receive a veteran discount in all of these years. Every time that I attempted to apply on the site told me that I did not have an account! Recently, I tried to activate Fox Nation on my iPhone through the iPhone app by using ********** account. At first the app allowed me to the attempt to log through provider and immediately told me that I did not have a Fox Nation account and switched me to a create an account on the app. I went into Chat function to resolve it! I gave the bot/said he/she was real, explained everything to the person who claimed they fixed everything and gave me 1 year of free service. The person had done none of these things, would not take my e-mail, and eventually ask me if they could do anything else for me! Of course, all of this time, patience, and price are totally unacceptable!What do I want: 1) straighten out my entire account from reversal years; 2) receive a veteran discount for Fox Nation; 3) Allow me to receive Fox Nation through Xfinity provider on my iPhone; and 4) receive the new Fox Nation additions promptly! I need this fixed promptly. Thank you

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