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Business Profile

Parking Facilities

Champion Parking Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Complaints

This profile includes complaints for Champion Parking Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Champion Parking Systems has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Champion Parking Systems

      655 3rd Ave Fl 14 New York, NY 10017-5621

    • Champion Parking Systems

      40 Division St New York, NY 10002-6709

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/19/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My car was damaged by their parking attendant on December 13th, 2024 in their garage on 87th and 3rd in *************. They sent video of my car arriving without the damage, and leaving with the damage. They have refused to take responsibility and stopped responding to my messages.

      Business Response

      Date: 02/19/2025

      Customer exited the ********************** and complained about damage hours later we are not responsible 

    • Initial Complaint

      Date:09/14/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. Its too bad they wouldn't take me seriously until I contacted you, but I did receive my "refund" (short about $8, but ill take it.)

      Sincerely,

      *************************



       

      t doesnt make sense.It's not a huge fee, and totaled roughly $150, but I still believe I am entitled to this, especially considering how much time this has taken, just to be denied. Thank you for your help.Attached is my original confirmation of signup and then also a correspondence from back when I initially set up auto-pay. As well as a copy of one of the late fees. The

      Business Response

      Date: 09/28/2022

      Greetings **************** thank you for sharing this information to us.  I will have my office staff investigate, resolve and credit our customer the late fees that  they seem to have incurred on thier account... many thanks, *********************.

    Champion Parking Systems is NOT a BBB Accredited Business.

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