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Business Profile

Furniture Consignment

Kaiyo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Consignment.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 78 complaint(s) filed against business
  • 33 complaint(s) filed against business that were not resolved
  • 184 complaint(s) filed against business

Service Area

New York City Metro (NY including Long Island, NJ, CT) and Philadelphia Metro, with nationwide delivery available.

Alert Details

This business has 1 alert.

Alert

Abruptly Shuttered Online Furniture Consignment Company Leaves Consumers Without Payments or Goods:

https://westchester.news12.com/turn-to-tara-hundreds-claim-they-were-scammed-by-high-end-furniture-consignment-company

Important Information

Additional Info

As of 9/20/2024, Kaiyo reported that it is no longer taking orders and is beginning to wind down its operations: https://kaiyo.com/buy-used-furniture/goodbye/. Additional details about the closure of the business are provided on the website: 

Unfortunately, Furnishare, Inc. has made the difficult decision to cease operations, but the Kaiyo brand will be back soon, and under new ownership. We understand this news may raise questions, especially regarding any pending matters or claims. If you have questions related to outstanding orders, please email [email protected]. If you would like to file a claim, please email [email protected] the amount of your claim, the nature of the claim (e.g., monies owed for sold furniture) and a current mailing address. Please have claims submitted by December 15, 2024.

Please see the following BBB tips for when a business closes: https://www.bbb.org/article/news-releases/17723-bbb-tip-what-to-do-when-a-business-closes

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