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Business Profile

Event Ticket Sales

StubHub, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

This profile includes reviews for StubHub, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

StubHub, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • StubHub, Inc.

      175 Greenwich St Fl 59 New York, NY 10007-2450

    • StubHub, Inc.

      1412 Broadway New York, NY 10018-9228

    • Stubhub Canada LTD

      200 - 500 King St W Toronto, ON M5V 1L9

    • Stubhub

      2816 Washington Rd Augusta, GA 30909

    • Stubhub Inc.

      1209 Orange St Wilmington, DE 19801

    Customer Review Ratings

    1.05/5 stars

    Average of 2,009 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromAlex S

      Date: 05/24/2025

      I had an event in November, 2024 that was rescheduled to February, 2025. Stubhub refuses to acknowledge that the event was rescheduled, despite the fact that I have shown written proof from the venue that the rescheduled event occurred. This was "escalated" in April, 2025, and here we are at the end of May with no resolution. I am owed almost $600 here, and cannot get paid.
    • Review fromLester E

      Date: 05/23/2025

      DO NOT USE STUBHUB! They charged me $100 for tickets that the venue was selling for $50. I found this out after the fact. I expressed to StubHub that I felt ripped off and all they could say is too bad because I agreed to the price. I will NEVER use StubHub again!
    • Review fromDina W

      Date: 05/23/2025

      I ordered ***** tickets through StubHub. The concert was postponed due to severe thunderstorms. I was quickly notified, and my tickets were honored the next day. No issues. The website is safe and easy to use. The prices for tickets is very reasonable.
    • Review fromTom T

      Date: 05/23/2025

      Very easy to manage your ordering system. Would recommend to my friends
    • Review fromnancy r

      Date: 05/23/2025

      Tickets were what I expected, delivery and entrance to the event was flawless.
    • Review fromJorge L

      Date: 05/23/2025

      Had no problems everything smooth and the night was a blast except that ****** choked but a blast for sure thank you
    • Review fromRicardo C

      Date: 05/23/2025

      Scored some tickets a few hours before the event at a great price. Their customer service is also awesome.
    • Review fromJim I

      Date: 05/23/2025

      Extremely easy and seam less process . Even for someone like me who is not really tech savvy.
    • Review fromPam N

      Date: 05/22/2025

      Ticket purchase was fine. Parking was not. Parking was 3 miles from the venue which had parking on site.
    • Review fromKenneth K

      Date: 05/21/2025

      Me and my wife went to the April 26, 2025 ********* at ****************** and it was an awesome experience. Though we didn't like Ice Nine Kills, we enjoyed Limp Bizkit, and especially **********

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