Reviews
Customer Review Ratings
Average of 94 Customer Reviews
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Review fromKimberly D
Date: 08/02/2022
Updater allowed me to feel confident in my move and took the pressure off contacting different companies. I would recommend updater to anyone in the process of moving. A very easy process.
Updater, Inc.
Date: 08/04/2022
Thank you for using Updater for your moving needs! We really appreciate you taking the time to share your experience with us. We are happy to hear about how easy it was to use our service. Our goal is to streamline the entire moving process and ensure that your move is as simple and stress-free as possible. Congratulations on your new home!Review fromMadison G
Date: 07/27/2022
DO NOT USE THIS COMPANY TO MOVE YOUR SERVICES!! I used Updater and called to transfer my **** internet service. I was told by the employee working that my old internet was not compatible at my new address so I had to start a NEW service instead of transfer it (which of course came with price increases per month). I went ahead and did this and then a little while later on the **** app I realized that my old service was never canceled (annoying), so I call **** DIRECTLY to cancel and the customer service rep on the phone straight up told me "The person you spoke to was just trying to make a sale, you never had to start a new service, he should have just transferred your old service". Terrible, terrible experience with Updater. I was lied to directly by their employee so that he could make a sale instead of doing his job by transferring my service.Updater, Inc.
Date: 08/04/2022
Dear Valued Customer, We really appreciate you taking the time to share your experience with us. Were sorry your experience didnt match your expectations. We would love to look into the issues you encountered while setting *********************. Please reach out to our Customer Support team directly at *************************** so that we may further review the call that took place.Review fromDonnie D
Date: 07/26/2022
I had never heard of updated before this purchase. I thought it made the process of utilities easier.Updater, Inc.
Date: 07/28/2022
Thank you for using Updater for your moving needs! We really appreciate you taking the time to share your experience with us. We are happy to hear about how easy it was to use our service to set up your utilities. Our goal is to streamline the entire moving process and ensure that your move is as simple and stress-free as possible. Congratulations on your new home!Review fromHannah K
Date: 07/25/2022
Updater helps me feel in control of my move and is helpful with organizing all my tasksUpdater, Inc.
Date: 07/26/2022
Thank you for choosing Updater for your moving needs! We really appreciate you taking the time to share your positive experience with us. We are delighted to hear about how beneficial it was to utilize our service to organize and take control of your move. Congratulations on your new move!Review fromMarta Z
Date: 07/24/2022
Got an email with the I information from where Im moving opened it , I fallowed the link to Updater and paid $144 for which I thought it was renters insurance because thats what it said, minute later Im reading my Policy and nothing is cover with the renters insurance?!!! Oh but apparently Updater was going to take care of **** transfer to my new address?I can do that my self!!!!!Transfer my cable ? I can do that my self!!!!!This is a scam I called 3 times 2 emails and nothing , all I want is to cancel!!!My bank will take care of that but I want them to be responsible .using someones information to sell your product and pretending you have been recommended by the property is a scam !!!Review fromKirsten S
Date: 07/23/2022
I can't even begin to express how amazing Updater is! The day prior to getting the email for Updater I was on the phone for hours with different electric companies, internet companies, insurance...and that was just 3 things off the whole list I had to do. Updater changed my world! Everything I needed to get done was organized in a list with access to reliable companies for electric, water, internet, insurance, and even movers! It even had a way for me to forward my mail without dealing with the post office! I'm just amazed. Whoever designed this company truly needs all the gold stars in the world. I'm severely OCD and meticulous...you made a dreaded process easier!Updater, Inc.
Date: 07/25/2022
Thank you for using Updater for your moving needs! We really appreciate you taking the time to share your positive experience with us. We are happy to hear about how easy it was to set up your internet and home services. Our goal is to streamline the entire moving process and ensure that your move is as simple and stress-free as possible. Congratulations on your new home!Review fromSandy G
Date: 07/21/2022
Updater made the process very easy. It was a welcomed advantage when mired in all the details that need to be taken care of for a successful move!Updater, Inc.
Date: 07/25/2022
Thank you for choosing Updater for your moving needs! We really appreciate you taking the time to share your positive experience with us. We are delighted to hear about how beneficial it was to utilize our services. Congratulations on your new move!Review fromNajja L
Date: 07/21/2022
The process of getting my internet and power service connected was seamless and stress-free. The customer service representative that I spoke with was very informative and professional. I would recommend Updater to ANYONE moving!Updater, Inc.
Date: 07/25/2022
Thank you for using Updater for your moving needs! We really appreciate you taking the time to share your experience with us. We are happy to hear about how easy it was to set up your internet and home services. Congratulations on your new home!Review fromKusuma J
Date: 07/20/2022
Updater acted as my own personal portal. It provided me a snapshot of the main tasks I needed to address as a part of the move, including the contact information, and also helped keep track of the progress I was making. It sent me reminders as the closing date got closer. It was almost like my own admin professional! Highly recommend it!Updater, Inc.
Date: 07/21/2022
Thank you for choosing Updater for your moving needs! We really appreciate you taking the time to share your positive experience with us. We are delighted to hear about how beneficial it was to utilize our services to keep you on track during such a crucial change. Congratulations on your new home!Review fromNick J
Date: 07/20/2022
Updater made my move very easy. It was a big time help having all my utilities contacts in one location.Updater, Inc.
Date: 07/21/2022
Thank you for choosing Updater for your moving needs! We really appreciate you taking the time to share your positive experience with us. We are delighted to hear about how helpful our service was and how much time it helped you save on contacting your utility providers. Congratulations on your new move!
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