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Business Profile

Recreation Center

Sky Zone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recreation Center.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Amanda C

    Date: 09/25/2023

    I celebrated my sons birthday whom turned 7. I purchased the Mega VIP package. Total for everything was $662. According to the mega VIP tickets I was supposed to get many things within this package. I only received three from the list; a space to celebrate my sons birthday because even though is specify on the package a private room the set is up on the basketball court side. Our host supposed to decorate? My family and must had to carry all the decorations and the food and decorate ourself s plus clean up. The precious party that was there did not clean up and we had to clean up the tables and garbage that was on the floor. I spent more than one hour trying to discuss and explain to the workers there that the package that I paid for was for a price room not a basketball court area, plus this was located on a second floor with only stairs, which meant that two of my guest whom were handicapped couldnt join us due to the space location limitation. Our party was supposed to end at 6:15pm we had to wait because another party was running late and then we were rushed for our party that stared at 6:40pm and they literally told us to get out at 7:10pm this was really a nightmare the time that I was supposed to be spending with my son, family and friends celebrating my sons birthday I spend it trying to figure out why my party wasnt going to the way it stated on the package. I couldnt celebrate with my son due to this. On top of all these poor management customer service my guest and I did not receive what was described on the package, nobody received the sky zone bottle. My son never received his t-shirt as stated on the package, The party favor, the stickers, the mega VIP standard pass for guest jumper to go back. No utensil was provided during the party, at all time we were by ourselves with out any help. I couldnt even cut the cake because no host was around to get me something to cut my sons birthday.

  • Juanita R.

    Date: 09/06/2023

    My Son has Autism we would go quite frequently. I no longer liked the environment, **** ask how can I stop the monthly fee for the membership. I was told that I could not cancel there at the location. This ****** something thatbinwiuld had to do online. Son I looked online for the proper waynto cancel. I couldn't get it done. Mean while $33 have been taken out from my son's SSI EVERY month. I would really like this money to go to something he can use. I am pleading for help.

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