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Business Profile

Protective Covers

That's A Wrap

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Protective Covers.

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1

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  • Robert G

    Date: 10/24/2023

    BEWARE ---NEVER HIRE THATS A WRAP IN ***********, ** FOR ANYTHING!!!.*********************** the Owner of Thats a Wrap and his crew arrived at my home to shrink wrap our boat. A few weeks after the cover was installed, I found they had tied the nylon webbing thru the deck *****, wrapping around our brand-new coaming cover indenting the coaming bolster. I immediately contacted ***** and he tried to persuade me to leave it until springtime. I immediately realized that he had no idea what he was doing, nor did he care about his customers.I proceeded to immediately removed the webbing from the coaming bolster and brought the coaming to my upholsterer who was able to repair the coaming bolster. When I informed ***** that my upholsterer was able to repair the damage to the coaming his response was Good. No Ill compensate you for the repair cost nothing!! This was a clear indicator of the unprofessional person and subpar businessman *********************** is . I decided to more closely inspect the job and found that there were multiple areas where the unskilled installation crew burnt through the cover - clearly overheating the plastic to a point where there were numerous patches in the cover where there were patches were taped over all the burned/melted cover areas.After removing the cover - I was able to clearly see the extent of the damages directly caused by the burning of shrink wrapping. ***** and his crew had burned a 12x14 hole in the cover to such an extent that it burned and melted the rub rail and gelcoat on the boat. It was only after sending photos/images of the damages that ***** admitted- in writing that he and his company were responsible for the damages. **** refused to provide his commercial ins. informationso I could have our boat repaired to pre-incident condition.***** refused to relinquish his insurance carrier information as he was concerned that his premium would increase I doubt whether he really had business insurance.

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