Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Disability Insurance

Matrix Absence Management Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Disability Insurance.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSue c

    Date: 06/17/2024

    Matrix is a Total Nightmare!!!! They keep changing case managers they give conflicting information they refuse to handle my case correctly and does not return calls I HATE this company and wish my employer would switch to a Better company that knows how to do the job!!
  • Review fromRodney N

    Date: 04/08/2024

    I have been on short-term twice now because my job cant accommodate my restrictions and it has been a nightmare dealing with this company. I see why businesses hire them because they seem to do everything in their power to ignore or make getting assistance a ******. I feel hurt and discarded due to shady communications and the constant asking of notes and letters that I keep updating them on. Even after telling them about my mental health stuff as well and saying how hard this is being on me. I feel like I'm drowning to get help from a program my job uses to so call take care of us. This business needs an overhaul or something to make this a better and easier experience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.