Reviews

This profile includes reviews for SavATree, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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SavATree, LLC has 24 locations, listed below.

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  SavATree, LLC

  550 N. Bedford Road Bedford Hills, NY 10507-1605

  
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  SavATree, LLC

  252 Union St Yarmouth Port, MA 02675-2423

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  SavATree / Swingle Lawn, Tree & Landscape Care

  8585 E Warren Ave Denver, CO 80231-3342

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  SavATree Northern Suburban Philadelphia Tree Service & Lawn Care

  1955 Pioneer Rd Huntingdon Vy, PA 19006-2501

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  Urban Tree Service

  119A Walnut St Rochester, NH 03867

Review Details

• Review fromMichelle C

  Date: 02/17/2025

  Like several below complaints I did not intend to sign up for a perpetual contract. I have notified the company via several emails that I do not want an annual contract. Because they show up without a lot of notice I have to be diligent that they don't come and try to perform unwanted services.

• Review fromBryan S

  Date: 12/30/2024

  I wish I could leave zero stars. I wasn't given any notice that SavATree would be coming to do the tree trimming, they just showed up on 12/23. I have footage on my Ring camera showing they were only here working for 20 minutes, then Christmas Day I get a bill for $690, that is over $2,000 an hour. Online it says the average cost of tree trimming should be between $25 & $50 an hour, so $2,000 is ridiculous, and unfair to consumers. It also is poor customer service for no notice or coordination, given holiday spending of most families this time of year, then to get a large, and unexpected bill on Christmas Day. I will never use SavATree services again, and I want to let everyone I know my concerns of SavATree's inflated hourly rates, unless you don't mind paying $2,000 an hour for tree trimming service.

• Review fromTami D

  Date: 09/12/2024

  BEWARE the "continuing service" clause. The salesman never mentioned that the scale-insect treatments to which I agreed would extend in perpetuity. He said THREE treatments for the shrubs; the contract said THREE treatments for the shrubs; and the screen I signed was enlarged to a degree that the clause was not apparent. But guess what? They showed up again today, and I now realize my error. BEWARE also the poor quality. The original job I had requested -- thinning of tree limbs from a tree overhanging my house -- was a disappointment. Some dead limbs were left, with the workers instead over-trimming the crepe myrtles out front. So buyer beware.As for the shrubs, two of them died anyway.

  SavATree, LLC

  Date: 10/21/2024

  Thank you for your feedback. We apologize for the miscommunication regarding the ongoing treatments. Unfortunately, the arborist, who is no longer with our company, did not set clear expectations about the continuous services, which our clients are able to cancel or change at any time. We understand this caused confusion, and we regret that this was not properly explained. Please know that we are committed to improving communication with our customers to ensure clear understanding moving forward.

• Review frombettejean n

  Date: 08/29/2024

  I have used Savatree for a few years now. I have always found the work to be excellent and the crews doing the work very good. I am extremely please with this company and they clean up beautifully.

• Review fromBill R

  Date: 05/20/2024

  After having work done SavAtree, which this company agreed to accept the insurance payment as payment in full I am constantly being harassed for payment. Myself and the insurance company both has sent proof of payment to the parent company, but I am still receive monthly invoices now with a late payment finance fee added. DO NOT DO BUSINES WITH THIS COMPANY !

• Review fromJohn F

  Date: 01/31/2024

  SavaTree was recommended by my home insurance agent. The local office is located at ************************************************. It has a finance office at ****************************************************. I should have checked BBB before getting committed. They are rated as F with **** out of 5.0.My complaint relates to charges of $581 for the Service called ***************** III. I did agree to the estimate but did not ask for clarification. An arborist came to our house and reviewed our yard. We discussed trimming my two Birch trees back so they would not overhang and need my pruning the droopy limbs at least twice per growing season. Four or five men, with a large truck with a lift basket which they did not need nor use, were here for 2-3 hours playing on their cell phones. They asked me what should they do! I said t "Talk to your supervisor, not me." They cut off the lower limbs that I had marked with tape. *****, the supervisor, showed up around the 3 hour ***** ***** showed them how to cut a few branches. After 15 minutes they all left! This service was not worth the charges. I offered to pay $100, they agreed to drop the charge to $250.

• Review fromChris H

  Date: 12/29/2023

  2 stars - *************** was 5 stars, subsequent service was zero stars and you cannot assign 2.5 stars.I requested a one-time service from SavATree in November 2022 that was performed to the highest of standards. The work authorization included the specific language. Included in this program is 1 service for a total of $311.00. The work authorization document boiler plate language includes the following Ever-Green ******* To help maintain a vibrant and healthy landscape, your program is considered CONTINUOS. This means that your program will remain in our calendar and automatically renew each year, ensuring ongoing professional care for your property. You can, of course, CANCEL AT ANY TIME BY contacting us.On the 5th January 2023 SavATree contacted me asking if I would like to perform the same service in 2023 and requested If you would like to approve the renewal, please respond to this email I never responded because I didnt want to renew the service as I had found out all I needed.On 7th December 2023 I received an invoice for service performed and this remains unpaid and is being disputed. A few points:(a) There was never an approval granted for the renewal for the service (b) There was no notification of a planned service call where an intervention could have been performed to avoid this dispute (I could have moved to a different house or state!)(c) There was no notification per ***** Law (HB ****) regarding the notifications a service provider must perform for annual contract renewals. This law requires notification between 90 and 15 days before the anniversary to confirm the renewal and that the details of how a service can be cancelled be provided to the customer.Beware of these questionable practices.

• Review fromMarilyn S.

  Date: 10/12/2023

  We had contacted SavATree for a quote to remove a few dead trees and trim back branches that hang over our driveway. We received a favorable quote from the arborist and were ready to move forward with their services. As is standard practice before moving forward with the contract we asked for proof of insurance and license. The company refused to provide the requested information without a signed contract and a 50% deposit. Being put off by this response, we decided not to move forward with service.

• Review fromCheryl C

  Date: 09/19/2022

  ********* ******** Location. I engaged this company's services for what I thought was a 1 time treatment of my oak trees July 2021, but apparently there is a clause under where I signed stating it was continuous program and would automatically renew each year. Not only did it automatically renew, the company self schedules these appointments, without confirmation of dates and times or approval of services being performed. Allegedly these service were performed on property that I recently had sold without my knowledge. Trespassing I do believe since the new owners had not agreed to these services. I Discussed this with the office staff to no avail. After not paying the bill, associated with these questionable services, they threatened to send it to collections, essentially extorting the money from you. Not reputable and buyer beware.