Collections Agencies
Pioneer Credit Recovery, Inc.Headquarters
About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:COMPLAINT FOR PERMANENT INJUNCTION AND OTHER RELIEF
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On January 18, 2017, the Consumer Financial Protection Bureau filed a lawsuit in Middle District of Pennsylvania Court. Charges filed allege the business is in violation of Federal law prohibiting the Consumer Financial Protection Act of 2010; based on unlawful acts and practices in connection with Defendants’ servicing and collection of student loans. The matter is pending. For more details, go to the Consumer Financial Protection Bureau’s Press Release.
In response to these charges, the business provided the following statement
The allegations of the Consumer Financial Protection Bureau, Illinois Attorney General, and Washington Attorney General are unfounded, and the timing of these lawsuits-midnight action filed on the eve of a new administration-reflects their political motivations. Pioneer welcomes clear and well-designed guidelines that all parties can follow, and we had hoped our extensive engagement with the regulators would achieve this objective.
Overview
BBB Accreditation & Rating
About This Business
Debt Collection Services Please see our website for additional information: https://www.pioneercreditrecovery.com/
Arcade, NY 800-836-2442
Horseheads, NY 855-284-4891
Moorestown, NJ 866-372-6840
Perry, NY 800-515-3102
BBB Accredited Since: 12/24/1997
Years in Business: 40
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Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 3/1/1988
- Business Started:
- 7/1/1985
- Business Started Locally:
- 7/1/1980
- Business Incorporated:
- 12/13/2001
- Type of Entity:
- Corporation
- Alternate Names:
- PCR Inc.
Additional Contact Information
- Customer Contacts
- Customer Advocate
- Additional Phone Numbers
- Other Phone: (855) 284-4891
- Other Phone: (800) 515-3102
- Other Phone: (866) 372-6840
Additional Information
- Other Resources
- Out-of-State Collection Agency
- Out-of-State Collection Bond
- Business Categories
- Collections Agencies, Credit Services
Latest Reviews
Shannon J
"I have received numerous calls from this collector and it starts at 5am (i thought that was illegal). They do not have my name correct, they have an address I have not lived at for over 16 years." ... Read full review
Lee Y
"Absolutely Zero effort by this company to do any sort of homework when seeking out individuals for collections. They sent a collections notice to my employer for a location where I have never been, (a city that they are collecting for), I have never been or lived in the City where they sent the notice, and they refused to provide any portion of the Owner Identification Number that would have been required in the United States to open a Safe Deposit Box or Post Office Box account." ... Read full review
Ana V
"i received a letter from them and they have my SS # i want to file a legal complaint on themthey have NO right to have my personal informationwould love to know how they have access to personal information"
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