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Business Profile

Personal Trainer

Move Wysely LLC.

This business is NOT BBB Accredited.

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Review Details

  • Logan M

    Date: 04/28/2025

    I reached out to Move Wysely to set up personal training sessions as a completely blind client. From the beginning, I communicated clearly, shared my previous positive experiences with trainers, and explained the simple adaptations that would make training successful. At first, Emily seemed open to working together, and I spent several days making arrangements, including coordinating orientation & mobility training so I could learn the best walking route to the gym. However, after I provided additional information to help her feel more confident, she abruptly backed out, saying she didn’t feel comfortable training me — despite my reassurances and past history of success in fitness environments. I’m posting this so that others with disabilities are aware that Move Wysely may not be prepared or willing to work with clients requiring any level of adaptation. If you are blind or otherwise require a trainer who is flexible and willing to learn, you may want to consider other options. I was disappointed by how this was handled, especially after not only putting in significant time and effort myself, but also involving my O&M instructor, who researched routes and adjusted her schedule to help me prepare. I hope Move Wysely takes this experience seriously and better prepares in the future to serve all potential clients.

    Move Wysely LLC.

    Date: 04/29/2025

    "I'm sorry to hear you're upset and have chosen to leave multiple reviews. I want to clarify that my decision not to move forward was based on my professional boundaries and comfort level, particularly regarding physical contact during training sessions. Additionally, I felt that your specific needs might be better met by someone with a different skill set or approach. It’s important to me to work with clients where there is mutual trust and comfort, and in this case, I did not feel I could provide the best experience for you. My decision was made in good faith, with the intention of ensuring you find the right fit for your goals. I sincerely wish you the best in your search for a trainer who aligns more closely with your expectations."

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