Newspaper
Albany Times UnionAbout
About This Business
Years in Business: 167
Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 1/1/1992
- Business Started:
- 1/1/1858
- Business Started Locally:
- 1/1/1858
- Alternate Names:
- Times Union
- Capital Newspaper Div
- Hearst Group
- Business Management:
- Ms. Betsy Feldstein
- Ms. Marcy Rollis, Customer Service Manager
- Mr. John (Jack) F. Thornton, Public Relations Mgr.
- Mr. Richard Karlin, Consumer Affairs
- Mr. Robert Provost, Dir/Mktg
- Ms. Michelle Wright, Retention Manager
- Dana Gerdes, Complaint Handler
Additional Contact Information
- Principal Contacts
- Ms. Michelle Wright, Retention Manager
- Customer Contacts
- Dana Gerdes, Complaint Handler
- Fax numbers
- Primary Fax: (518) 454-5628
- Additional Phone Numbers
- Other Phone: (518) 454-5483
- Other Phone: (518) 454-5684
- Other Phone: (518) 454-5758
- Other Phone: (518) 454-5514
- Other Phone: (518) 454-5588
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Newspaper
Latest Reviews
Peter M
"Their news reporting is fine, but they make it impossible to cancel a subscription. No excuse in the year 2025 to have no account management in the same web platform as subscription sales."
Grayson T
"My experience of the Times Union is as a corrupt organization that printed false news stories for the sake of profit. They are willing to defame someone without justification if there is a business interest." ... Read full review
Helen K
"I discovered that Times Union has been debiting a monthly free from my checking for months!" ... Read full review
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