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Business Profile

Auto Body Repair and Painting

Paintworx Collision Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Ashleigh L

    Date: 02/28/2024

    My vehicle went into this shop after reviewing their website and other reviews online. Three weeks after drop-off (after being told on the phone for 2 weeks that it would be done “that day”) I finally got the call that my vehicle was ready to be picked up. Once my car came around, the owner of the company handed me the keys and said “have a good day” and left. But there was still damage on the car. The owner said “well is this where the damage was? If not, it’s not our problem.” He denied that it was replaced and said he had to check the paperwork, While the owner was inside, I noticed that a piece of trim on my fender was falling off. When the owner came back he asked if anything else was wrong with the vehicle. I then showed him the fender and he said “not my problem, it wasn’t a part of the accident.” Even though the receipt for the work states that they were to remove the trim on both fenders of my vehicle. When this was shown to him, he stated that this didn’t occur. So they didn’t do the work that they billed insurance for, but also left the piece unattached. the owner of this garage then began arguing and raising his voice at me, telling me that it wasn’t his problem, that it must have happened previously, but I’m the only owner of the vehicle. For several minutes he continued to yell at me and fight with me about this, even though I kept telling him to please stop arguing with me, and I wanted to leave since he wouldn’t fix the broken pieces. My husband proceeds to call this shop to inquire why I was being yelled at and treated to poorly when they did a poor job on the vehicle, and the owner then told him that he wouldn’t fix anything done to a vehicle at his shop that wasn’t covered by insurance because then the money needs to come out of his pocket and that’s not fair. Once I got home, more things are broken also. Seek another shop, or you’ll be berated and yelled at until you leave, because he doesn’t want to pay for his own companies mistakes.

  • Justin S

    Date: 09/16/2022

    If you like your collision center to give you your vehicle back looking worse than when you dropped it off (twice)… go to paintworx. If you like your collision center to keep your vehicle for multiple weeks for 2 small dents… go to paintworx. If you like your collision center to write a detailed bill charging your insurance for stuff they didn’t actually do (insurance fraud)… go to paintworx. I made a huge mistake bringing my brand new truck here to get fixed… take my advice and stay far away from paintworx. After sharing my story with friends and coworkers I’ve heard nothing but the same complaints about subpar work and insurance scams.

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