Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Self Improvement Coach

Self Mastery Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Self Improvement Coach.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromLeonardo R

    Date: 11/17/2024

    Last year, I attended a live event by Selfmasteryco. During the event, I purchased a $3,000 course with one of their instructors. Shortly after, I changed my mind and attempted to cancel and request a refund. Selfmasteryco informed me that, as per the contract, I could only cancel after attending the first session—a remote video call with the instructor—and completing the first week's assignment of the 8-week course. I accepted this condition in order to proceed with the refund process.
    Since the original course timing did not work for me, I asked to reschedule for a future course date. I was told the course runs multiple times a year. However, despite repeated follow-ups, I have not been given any information or updates on when the course would start.
    Some dates to support my case:
    August 2nd, 2023: After my inquiry about the course start date, Selfmasteryco replied:
    "The team has not sent the official date of when the next mentorship group will start. As soon as they provide the information, the team will inform you."
    June 27th, 2024: After a similar inquiry, Selfmasteryco replied:
    "I've requested the information from the team once again. As soon as they update me, I will let you know."
    It is now November 2024, nearly 1.5 years after I first enquired about course dates, and I still have not received any information. I am extremely frustrated by Selfmasteryco’s lack of communication regarding course start dates.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.