Electric Scooter
Scooter SupermarketAbout
Business Details
- Local BBB:
- BBB of Southern Nevada, Inc.
- BBB File Opened:
- 11/8/2022
Additional Information
- Business Categories
- Electric Scooter
Latest Reviews
Mike K
"I only had my scooter 6 months and it broke down on Super Bowl Sunday and I tried multiple times and found out from another company that they are out of business and no replacement parts are available so I was stuck buying another company $650 on the first scooter (which is now junk) and $750 on a refurbished scooter under full warranty." ... Read full review
Shahinaz G
"I've bought a scooter for my elderly mom from Scooter Supermarket on 8/10/2024, we received it with almost 5% charged, looks nice, but next day it was not charged although we plug in over night, I tried again and again, the battery is not charging, I called them many many times but no answer I left many voicemail but no call back, after two weeks of calling and no response, I dispute the charge with my credit card, the credit card open investigation for 30 days, I was able to connect with someone through the credit card call, he told me he wants to see the damages, I explained to him there is no physical damages, but the battery is not charging, he asked me to take a video and email it to him, and he told me he will email me and I should respond to his email, I keep waiting for many days, I never received any emails from them, the deny my dispute with the credit card, and the credit card told me they will try again and it will take another 30 days, the credit card came back with another denial from the scooter supermarket, It’s definitely not ethical to sell a faulty product, especially when it affects the safety and wellbeing of a senior citizen, and it seems like the company hasn’t followed through on its obligations."
Yolandra S
"I purchased this scooter, and the seat would not lock in place. I contacted them, and they have yet to contact me back." ... Read full review
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