We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pipes and Smokers Articles

Flair Vapor LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pipes and Smokers Articles.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Linda B

    Date: 02/07/2024

    Do I have to give them a star? I ordered 10 Flair Ultra vape pens. The first one I opened left a grainy, sweet taste in my mouth and on my lips. Several emails back and forth, with the business promising help, were worthless. The business kept coming back to me with more and more requirements for their help. First they wanted me to check the foil sticker to make sure the product was authentic even though Id bought it from them! More back-and-forth. Lot numbers, etc. Finally, they wanted me to send all the unopened ones (8) back to them at my expense so they could examine them. If they were defective, theyd send replacements No mention of what theyd do if the items werent defective. Did they plan to send them back to me, opened, handled and examined? Then they asked me to provide them with proof of purchase. Did I mention I bought the pens from them? Plus, Id already sent them a copy of my receipt in an earlier email. Im astounded at the stupidity and short-sightedness of this business. The smart thing to do would have been to apologize and send me a new one. But no, they did all they could to get me to just go away. For the price of a vape pen, they lost a customer and bought themselves a bad review. I think this is the worst customer service Ive ever seen.

Flair Vapor LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.