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Business Profile

Heating and Air Conditioning

Di Dolce Mechanical Contractors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

2.79

Average of 26 Customer Reviews

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Review Details

  • James S

    Date: 09/20/2024

    I highly recommend Di Dolce Mechanical Contractors. Were very happy with their service and pricing. Theyve also pointed out an issue with our switch box that another electrician fixed. Very professional and great service!

    Di Dolce Mechanical Contractors

    Date: 09/23/2024

    Thank you so much for taking the time to leave us a review on your experience!

  • Thomas H

    Date: 08/12/2024

    Highly recommend! They were experienced, responsive, and fast. Spotted and fixed an outage caused by another company's recent mistake quickly and at little additional cost.

  • Jovita H

    Date: 08/05/2024

    When my AC broke, American Home Shield contacted Di Dolce Mechanical on our behalf. DMC customer service were so courteous and kind on the phone, easy to talk to . The company sent **** and *****. They were excellent and very helpful , answered all my husband's questions. I highly recommend this company. ************************* Toms River , **

  • Louis S

    Date: 08/01/2024

    I would stay away from this company at all costs. Came home to hear my wife talking to the technician, whose name was ****. He was incredibly rude and condescending to her. She is a business professional and is used to dealing with high end financial situations. He was talking to her like she was a dumb woman. I stepped in and just observed. My wife asked him multiple times for a written quote and he said that he would not write out a quote, but could only give us a verbal quote, which is beyond belief, because we're not going to just accept his word on what is needed and what the costs would be. We have American Home Shield and have NEVER had a problem like this before. He was trying to quote $2500 for fixing one issue with the unit and if we wanted the something else fixed (when it wasn't even broken) it would cost $5k. After he left, my wife called DMC Di Dolce and left a message to speak with a supervisor. Based on on the previous 1 star reviews, I don't expect a call back. She then called AHS and asked to be assigned a different vendor, as this vendor was unprofessional and trying to scam her. There's a reason for their F grade in the BBB. They are not even BBB accredited.

  • Leandro M

    Date: 07/04/2024

    The **** unit stopped working. Called Di Dolce Mechanical Contractors and the technician came the next morning. Very prompt, efficient, professional service at a reasonable price! Would recommend them to everyone. Thank you!

  • Crichton D

    Date: 06/28/2024

    This team arrived on time, diagnosed the problem, and repaired it quickly and professionally. I 100% would recommend Di Dolce Mechanical Contractors to everyone, and I look forward to having them do some new build work in the future.

  • Kathy E

    Date: 05/07/2024

    AHS uses this company. The worst company, do not use them, they came out to the house and never gave the homeowner an estimate. They said he needed more parts then was needed. 3 others AC contractors came out and said there was nothing wrong with the parts that Di Dolce wanted to replace with an additional 5k estimate.

  • Shannon B

    Date: 03/18/2024

    Di Dolce Mechanical team installed a new HVAC system in my house. I received a detailed quote and worked specifically as quoted. The staff was professional and kind. They went above and beyond by cleaning the coil in my old unit so I would have air while they scheduled the work. It was a pleasure doing business with this company.

  • Christopher M

    Date: 01/29/2024

    Di Dolce Mechanical was very professional, efficient and responsive when I needed a 220 electrical outlet installed to accommodate a new air conditioning unit. I would highly recommend this company for any HVAC needs.

  • Adam A

    Date: 11/29/2023

    After reading BBB reviews I was somewhat apprehensive but let me tell you, people need both sides of the story before formulating an opinion and/or writing a review when AHS is involved. ******** (owner) and his staff were polite, responsive, professional and knowledgeable! AHS was unfortunately very disorganized and tended to blame Di Dolce for not submitting proper report/estimate when in fact they sent it over within 48 hours. ******** reached out personally to me on a sunday!! Him and his staff were genuinely concerned about my heating situation and the well-being of my child. I assure you this review is genuine and before blaming the contractors I'd recommend really getting all information from american home shield because in my situation they were the reason things were delayed.

Di Dolce Mechanical Contractors is NOT a BBB Accredited Business.

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