Tech Support
SR Business Services LLCAbout
Important information
- Additional Info:
Consumer complaints of computer tech support scams have
exploded in recent years. Among the
thousands of incidents reported to BBB Scam Tracker, approximately 45% describe
being hooked by a pop-up warning message, 45% describe being hooked by an
unsolicited telephone call, and 10% by other means, including email.The FTC and BBB offers the following advice to be safe
online:
• Do not purchase any software or services from an unsolicited
call, email, bogus website, or online ad;
• Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
• Do not be fooled if a phony tech support scammer knows
your name, address or even some facts about how your computer operatesIf one becomes a victim of a fake tech support , please
- Contact
the bank immediately.
- Take
the laptop, tablet, or computer that was infected to a trusted local
business and have it checked out.
- Remove
any software that authorized remote access to the device.
- Change
all of the passwords used to access bank accounts, social media and other
websites that contain personal information.
- File
a report with BBB Scam Tracker and with law enforcement
authorities, such as the FTC ( https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams )
Also, consumers should
understand that once victimized they may be victimized again by being offered a
bogus "refund", or a "renewal" of their tech
support.
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