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Business Profile

Basement Waterproofing

Pure Service Pro, LLC

Reviews

Customer Review Ratings

4.31/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromTim B

    Date: 12/13/2022

    We hired Pure Service Pro to fix a water issue in our basement. They were a pleasure to deal with the entire time, walked us through every step of the process, clearly outlined our options and costs and performed the work to the highest of standards. Our job ended up being a bit more complicated than we thought due to damage noticed during the repair process, but their crew stayed later than scheduled to ensure everything was done and cleaned up. I would 100% hire them again.

    Pure Service Pro, LLC

    Date: 12/19/2022

    Thank you, ***, for this excellent feedback and rating! We're so pleased that our job performance met with your satisfaction and that our team's perseverance in ensuring this project was completed seamlessly made such a great impression. That's fantastic news, and we're honored to know you would choose us again should the need arise. We're here for you anytime, *** - all the best from everyone here at Pure Service Pro!
  • Review fromSherrell A

    Date: 11/08/2022

    I was impressed with the integrity of ***** and the breakdown of what the job required. My questions were answered and the mold mediation was addressed. ***** and his team did an impressive job and finished in a timely fashion. The real test is after the next rain but confident the results will not be the same as prior to Pure Service Pro. Clean up was done and we can all rest easy now knowing the mold is gone.Thanks Pure Service Pro a job well done!!

    Pure Service Pro, LLC

    Date: 11/15/2022

    Thank you, ********, for providing this great feedback on your recent experience with Pure Service Pro! We genuinely take pride in providing a professional, pleasant and knowledgeable experience. And our team appreciates your kind words for the quality of work and communication. We know you'll continue to be impressed with the results and are grateful to have provided you with *********** of mind!
  • Review fromChristopher P

    Date: 11/05/2022

    Pure Service Pro was great to work with. Our estimate with ***** was quick and painless. He was very knowledgeable and honest. Our project was scheduled for the coming weekend and completed in a few hours. The project team was quick, thorough, clean, and respectful. Communication was open and responsive all along the way. Would definitely recommend for anyone in need of the services they offer.

    Pure Service Pro, LLC

    Date: 11/13/2022

    Thank you so much for taking this moment to review your experience, ***********. We're so pleased to learn that our quality of work made this project seamless and efficient. Thanks, too, for your generous words about our team's professionalism, integrity, and communication. This recommendation means the world to us. We appreciate it - and thank you for choosing Pure Service Pro!
  • Review fromDenissie S

    Date: 10/12/2022

    Pure Service Pro just finished my basement mold remediation and waterproofing for my newly purchased home. To start off, a thorough inspection and estimate was provided. Prior to work being done, the owner provided a comprehensive visual presentation regarding the reason for the work that was going to be performed as well as a detailed explanation of all the parts used, reason for them, and overall benefits of them. I had French drain installed in addition to mold remediation. The employees doing the work arrived as scheduled and completed the whole job in one day. So excited to have a new and now functional and way better smelling basement thanks to pure service pro. My mind is out at ease knowing a lasting solution was implemented rather than trying to mask a problem and potentially having more problems. So thankful for a job well done! Would recommend 100 times over.

    Pure Service Pro, LLC

    Date: 10/18/2022

    ********, we sincerely value this review! Thank you for sharing your experience with Pure Service Pro. Your feedback on our team's communication, guidance, and quality of work let us know we're maintaining an excellent standard of service to our customers. More importantly, we're honored to be the company you chose to protect the value of your home and give you peace of mind. We appreciate this outstanding recommendation, ******** - it was a pleasure to work with you on this project.

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