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Business Profile

Fuel Oil

Woolley Fuel Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Irene W

    Date: 04/08/2025

    Heat restored more quickly & less expensively than I had thought. ** spotted the problem (clogged pressure tube) first thing and replaced it immediately.

    Woolley Fuel Company

    Date: 04/09/2025

    Thank you so much for the great review! We're glad to hear your heat was restored quickly and affordably. ** is a pro at diagnosing issues, and well be sure to pass along your kind words to him. If you ever need anything in the future, dont hesitate to reach outstay warm and well!

  • Suzanne K

    Date: 04/04/2025

    Woolley has been a great service provider that I have used over 20 years! Art D. recently serviced our furnace and he is Amazing! He is very professional and knows exactly what he is doing. *** *.

    Woolley Fuel Company

    Date: 04/09/2025

    Thank you so much, ***! Were honored to have been your trusted service provider for over 20 yearsthat means the world to us. We're thrilled to hear Art D. impressed you with his professionalism and expertise. We'll be sure to pass along your kind words to him. Thanks again for being such a valued part of the Woolley family!

  • Bob M.

    Date: 01/28/2023

    CUSTOMER BEWARE!!!! The service provided was okay. In my opinion the part prices are extremely overpriced. ****** sold me a ******* **** Primary Control part for $360. When I called the ******* Corp. they said the suggested retail price is $115.16 for that part. After inflating the price more than 3 times ****** offers a 15% discount. (***** was still $306) When I caught them their manager was willing to lower the price to $115.16. If you are a former *********** customer from ******** like me, BEWARE OF THIS PRICE GOUGING WHEN YOU NEED AN EMERGENCY REPAIR!!!!!***************************, **.

    Woolley Fuel Company

    Date: 04/09/2025

    Hi ***,Thank you for your feedback. Were sorry to hear about your concerns and truly appreciate the opportunity to address ******* Woolley, we aim to provide reliable service with high-quality parts, and that includes factoring in the cost of sourcing, stocking, warranty handling, and emergency service availabilityespecially during off-hours or urgent situations. While we understand manufacturer retail pricing may differ from installed service pricing, we always strive to be fair and transparent, and were glad we were able to adjust the price for you when you raised the concern.We value our customersboth new and long-timeand were committed to earning your trust. If youd like to discuss this further, please feel free to reach out to our office. Your satisfaction is important to us.

Woolley Fuel Company is BBB Accredited.

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